Waiter / Waitress

Al Bandar Rotana & Al Bandar Arjaan by Rotana; Abu Dhabi; On-site; AED 56,000 - 89,000; Full time

Job summary

Al Bandar Rotana & Al Bandar Arjaan by Rotana in Abu Dhabi is seeking a dynamic Waiter/Waitress to deliver professional service and create memorable dining experiences.

You will greet, seat, and serve guests, develop in-depth knowledge of the menu, maintain hygiene, and actively use upselling techniques to exceed guest expectations. This is a full-time role offering luxury hospitality exposure and growth.

Qualifications

• Experience in food & beverage service or hospitality preferred.
• Ability to greet guests and provide personalized service.
• Willingness to uphold hygiene and safety standards.

Responsibilities

• Perform all service tasks according to the outlet's standards.
• Greet and seat customers and serve them in a professional, discreet and personalized way.
• Acquire in-depth knowledge of the menu to assist and advise guests.
• Monitor quality of food & beverage being served and respond to guest queries.
• Maintain hygiene and cleanliness standards in the outlet and with service equipment.
• Prepare mise-en-place before, during, and after service; minimize wastage.

Skills

Customer service

Hospitality

Upselling

Communication

Job description

Job description

We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.

As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:

• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue