Waiter

Accor; Sharjah; On-site; AED 28,000 - 39,000; Full time

Job summary

Accor in Sharjah is seeking a Waitress to provide guests with engaging and personalized service, delivering ibis standards and the brand's service promise throughout the dining experience.

The role requires experience in hospitality, the ability to work weekends/holidays, and strong communication and organizational skills to maintain exceptional guest satisfaction in a fast-paced hotel environment.

Qualifications

• High School Diploma or GED required.
• Experience in hospitality preferred.

Responsibilities

• Demonstrates brand standards in all interactions.
• Promotes a positive working relationship with colleagues.
• Provides professional, friendly and warm service.
• Follows Restaurant Policies & Service Standards as outlined by the hotel.
• Knows the menu and beverage lists; informs guests about items and promotions.
• Understands shift end reports and basic cash handling procedures.
• Operates all equipment used in the outlet.
• Participates in health and safety procedures.
• Adheres to safety and sanitation policies when handling food and beverages.
• Performs miscellaneous duties as requested by the manager.
• Performs other duties as required.

Skills

Professional presentation

Excellent communication

Multitasking under pressure

Weekend availability

Organizational skills

Interpersonal skills

Team player

Guest focus

Reliability

Education

High School Diploma/GED

Job description

Work Mode: On-site

Date Posted: 15 October 2026

Job Reference/ID: d5777c9e-8ec5-4590-96b3-9dc73e523f20

Job Description / Role:

As a Waitress, you will provide guests with the full experience that encompasses engaging & personalized service from beginning to end of service. Your role is to turn their moments with us into memories by delivering ibis service promise and the highest level of brand standards.

Key Responsibilities:

• Demonstrates brand standards in all interactions.
• To promote and maintain a positive working relationship at all times with all the Colleagues.
• To consistently offer professional, friendly and warm service.
• To demonstrate a complete understanding of Restaurant Policies & Procedures and Service Standards as outlined by the hotel.
• To have full knowledge of the Menu, Beverage lists in your outlet and all other special promotions taking place in the hotel.
• Knowledge of all menu items, garnishes, contents and preparation methods.
• To be able to answer any Guest questions about menu items in an informative and helpful way.
• To understand shift end reports, have knowledge of non-cash/cash transactions and procedures for depositing money into safe or collecting due backs.
• To understand how to operate all the equipment used in the outlet.
• To actively participate in all health and safety procedures the entire hotel.
• To follow all of safety and sanitation policies when handling food and beverage.
• Carrying out any miscellaneous duties and responsibilities as requested by your manager pertaining to total quality service delivered in Restaurant.
• Perform other duties, as and when required.

Experience Required: Experience is a must

Education Qualifications: High School Diploma/GED

Skills Required:

• Professional presentation
• Sophisticated communication skills
• Must be able to handle a multitude of tasks in an intense, ever-changing environment
• Available to work weekends and/or holidays
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Languages: Proficient in the English language (verbal & written), second language is an asset.

Employment / Job Type: Full Time

Nationality: Any Nationality

About the Company:

French headquartered hospitality group and one of the largest hotel operators worldwide, with brands including Raffles, Fairmont, Sofitel, Pullman, Movenpick, Novotel, Mercure, and Ibis. Accor has a strong Gulf footprint across the UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, and Oman, spanning city hotels, beach resorts, and serviced apartment properties.

Company Industry: Hospitality

Department / Functional Area: Food & Beverage

Closing Date: Not mentioned (apply as soon as possible)