Barista

Khansaheb Group; United Arab Emirates; On-site; AED 33,000 - 67,000; Full time

Job summary

Khansaheb Group in Dubai is seeking a Barista with 2-3 years of cafe or restaurant experience to warmly welcome customers, prepare beverages, take orders, and process payments. You will maintain cleanliness, handle cash, and upsell menu items while ensuring service standards and quality ingredients are upheld.

The role requires strong customer focus, good beverage skills, and the ability to work in a fast-paced cafe environment.

Qualifications

• Minimum 2-3 years of experience in the restaurant or café business.
• Good beverage-making and customer interaction skills.
• Solid customer background, customer service, cash handling, preferably food service related.

Responsibilities

• Enhance customer experience and ensure service standards are met.
• Follow defined sequence of service.
• Maintain table cleanliness and restock as needed.
• Handle cash and billing accurately.
• Use the POS for accurate order taking.
• Prepare mise-en-place for service as per standards.
• Collaborate with team for seamless service.
• Learn and apply beverage recipes accurately.
• Know ingredients, allergens, and presentation of dishes.
• Describe menu USP and upsell where appropriate.
• Maintain cleaning and hygiene as per health and safety regulations.

Skills

2-3 years experience

Beverage making

Customer interaction

Cash handling

Food service knowledge

Education

Diploma or Higher Education

Tools

POS system

Job description

Dubai Career Level: Mid Career (2+ years of experience) Education: Diploma or Higher Education Full time 5 days ago

Positions: 1 No. of Application: 0

Job Views: 0

Role Purpose:

A Barista warmly welcomes customers into their establishment. They create and serve hot or cold beverages, often tailored to the customer's preferences. They are responsible for taking customer orders and payments. They also clean and sanitise their work areas, seating areas and equipment/tools.

Key Task and Responsibilities:

Customer Experience: Understanding the customer journey and ensures customer experience is up to Service standards.

Sequence of Service: Understand and adhere to the defined sequence of services as per restaurant standards.

Table Maintenance: Table clearance, replenishing, being available for customer requests.

Cash and Billing: Delivering bill when requested, Correct cash/credit card handling procedure.

Use of POS for order taking: Ability to navigate the POS system for correct order taking.

Mise-en-Place Preparation: Preparing the restaurant/cafe for service as per defined standards.

Teamwork: Supports and collaborates with colleagues and peers to ensure seamless customer experience. Accurate information handover at shift change.

Drinks Recipes: Understanding recipes and methods for making beverages.

Product Knowledge: Understand the ingredients in the dish, allergens, cooking preparation and presentation.

Sales Pitch and Upselling: Ability to describe the USP's of the Products available on the Menu. Identify and use opportunities to cross sell.

Cleaning and Hygiene: Adhere to H&S regulations and follows cleaning and Maintenance schedules for equipment.

Experience, Knowledge and Skills:

• Minimum 2-3 years of experience in the restaurant or café business
• Good beverage-making and customer interaction skills.
• Solid customer background, customer service, cash handling, preferably food service related.