Waiter

The Food and Beverage Group; Dubai; On-site; AED 44,640 - 66,960; Full time

Job summary

A hospitality group in Dubai seeks an experienced Waiter to deliver attentive and professional table service. The role involves welcoming guests, taking food and beverage orders, and ensuring a high-quality dining experience through teamwork and product knowledge. Candidates should have 1-3 years of experience in a similar role and strong communication skills. This full-time position supports smooth service flow and requires a positive attitude in a fast-paced environment.

Qualifications

• 1-3 years’ experience in a waiter or service role.
• Ability to work efficiently in a fast-paced environment.
• Positive attitude and strong teamwork skills.

Responsibilities

• Welcome guests and provide attentive table service throughout the dining experience.
• Take accurate food and beverage orders and enter them correctly into the POS.
• Monitor guest satisfaction and respond to requests efficiently.

Skills

Customer service skills

Strong communication

Teamwork

Job description

Overview

The Waiter is responsible for delivering attentive, professional, and efficient table service to ensure a consistently high-quality guest experience. As a core front-of-house role, the Waiter represents the brand on the floor and supports smooth service flow through strong product knowledge, accuracy, and teamwork.

Responsibilities

• Service Delivery
  • Welcome guests and provide attentive table service throughout the dining experience
  • Take accurate food and beverage orders and enter them correctly into the POS
  • Serve food and beverages promptly, ensuring correct presentation and timing
• Guest Engagement
  • Guide guests through menus and provide recommendations
  • Monitor guest satisfaction and respond to requests efficiently
  • Support upselling in line with service standards
• Section & Team Support
  • Maintain cleanliness and organisation of assigned tables and service areas
  • Coordinate with runners, kitchen, and bar teams to ensure smooth service
  • Support colleagues to maintain service pace during busy periods
• Standards & Compliance
  • Follow hygiene, safety, and service SOPs at all times
  • Maintain professional grooming and brand representation
  • Support opening, closing, and side duties as required
• KPIs & Success Metrics
  • Guest satisfaction and service accuracy
  • Speed and efficiency of service
  • Table and section management
  • Compliance with service standards

Qualifications

• 1-3 years’ experience in a waiter or service role
• Strong communication and customer service skills
• Ability to work efficiently in a fast-paced environment
• Positive attitude and strong teamwork skills

Additional Details

• Location: UAE
• Reports to: Head Waiter / Section Head / Restaurant Manager (AGM)
• Department: Front of House
• Employment Type: Full-time