Waiter

The Food and Beverage Group; Dubai; On-site; AED 90,000 - 120,000; Full time

Job summary

The Waiter role in UAE with The Food and Beverage Group focuses on delivering attentive, professional table service to ensure a consistently high-quality guest experience. As a core front-of-house position, you will represent the brand on the dining floor and support smooth service flow through product knowledge, accuracy, and teamwork.

Key duties include welcoming guests, taking orders into the POS, and serving meals promptly.

Qualifications

• 1-3 years of waiter or service experience.
• Strong communication and customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Positive attitude and strong teamwork skills.

Responsibilities

• Welcome guests and provide attentive table service throughout the dining experience.
• Take accurate food and beverage orders and enter them into the POS.
• Serve food and beverages promptly, ensuring correct presentation and timing.
• Guide guests through menus and provide recommendations.
• Monitor guest satisfaction and respond to requests efficiently.
• Coordinate with runners, kitchen, and bar teams to ensure smooth service.
• Follow hygiene, safety, and service SOPs at all times.
• Maintain professional grooming and brand representation.

Skills

Communication

Customer service

Teamwork

Fast-paced environment

Job description

Job Description:

Location: UAE

Reports to: Head Waiter / Section Head / Restaurant Manager (AGM)

Department: Front of House

Employment Type: Full-time

Role Overview

The Waiter is responsible for delivering attentive, professional, and efficient table service to ensure a consistently high-quality guest experience. As a core front-of-house role, the Waiter represents the brand on the floor and supports smooth service flow through strong product knowledge, accuracy, and teamwork.

Key Responsibilities

Service Delivery

• Welcome guests and provide attentive table service throughout the dining experience
• Take accurate food and beverage orders and enter them correctly into the POS
• Serve food and beverages promptly, ensuring correct presentation and timing

Guest Engagement

• Guide guests through menus and provide recommendations
• Monitor guest satisfaction and respond to requests efficiently
• Support upselling in line with service standards

Section & Team Support

• Maintain cleanliness and organization of assigned tables and service areas
• Coordinate with runners, kitchen, and bar teams to ensure smooth service
• Support colleagues to maintain service pace during busy periods

Standards & Compliance

• Follow hygiene, safety, and service SOPs at all times
• Maintain professional grooming and brand representation
• Support opening, closing, and side duties as required

KPIs & Success Metrics

• Guest satisfaction and service accuracy
• Speed and efficiency of service
• Table and section management
• Compliance with service standards

Candidate Requirements

• 1-3 years’ experience in a waiter or service role
• Strong communication and customer service skills
• Ability to work efficiently in a fast-paced environment
• Positive attitude and strong teamwork skills