VIP Relationship Manager, CIS (Russian Speaking)

OKX; Dubai; On-site; AED 220,345 - 293,793; Full time

Benefits offered by this job

Competitive total compensation package

L&D programs and Education subsidy

Team building programs

Comprehensive healthcare schemes

Job summary

OKX is seeking a sales and account management professional to support VIP retail clients in the CIS region. You will manage a portfolio of high-value trading accounts, building relationships and driving sales growth.

This role requires 1–3 years of experience in sales or account management, alongside fluency in English and Russian. The position comes with a competitive compensation package, healthcare benefits, and opportunities for professional development.

Qualifications

• 1–3 years of experience in sales, business development, or account management.
• Fluent in English and native Russian is a must.
• Basic understanding of trading products and familiarity with crypto exchanges.

Responsibilities

• Serve as a key point of contact for VIP clients, supporting their needs.
• Proactively identify and prospect new VIP-tier clients.
• Build and maintain strong client relationships through communication.

Skills

Sales and business development

Account management

Interpersonal skills

Data analysis

CRM systems

Job description

About The Opportunity

This is a sales and account management role focused on VIP retail clients in the CIS region. You will own a portfolio of high-value trading accounts — building relationships, driving VIP upgrades, and actively prospecting new clients to grow OKX's presence in the region. Working closely with regional growth, product, and business intelligence teams, you'll be the on-the-ground point of contact for CIS-based VIP traders, combining strong client servicing with a proactive sales approach.

What You'll Be Doing

• Serve as a key point of contact for a portfolio of actively trading VIP clients, supporting their day-to-day needs and inquiries.
• Proactively identify and prospect new VIP-tier clients through outreach, events, and referrals — owning the full sales cycle from lead to onboarding.
• Build and maintain strong client relationships through consistent communication, understanding client goals, and delivering tailored solutions.
• Guide clients through OKX's product suite, VIP tier structure, fee benefits, and platform updates.
• Drive VIP upgrades and upsell relevant product configurations to grow revenue from your client base.
• Support revenue targets by identifying growth opportunities within existing accounts and converting new high-value prospects.
• Collaborate with Product, Engineering, and Marketing teams to relay client feedback and support platform improvements.
• Participate in regional online and offline events, activations, and business development activities.
• Monitor competitor activity and market trends, sharing insights to sharpen OKX's VIP value proposition.
• Operate in compliance with company guidelines and regulatory requirements.

What We Look For In You

• 1–3 years of experience in sales, business development, or account management — ideally in crypto, finance, FX, or a related field.
• A genuine hunger to sell: comfortable with outreach, pitching, and closing.
• Basic understanding of trading products; familiarity with crypto exchanges or derivatives is a plus.
• Strong interpersonal skills — you build trust quickly and communicate clearly.
• Organised and able to manage multiple client relationships and tasks simultaneously.
• Comfortable with data: can track your pipeline, analyse client activity, and report on performance.
• Open to business travel across CIS, MENA, SEA, or other regions as needed.
• Fluent in English and native Russian is a must.

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!