VIP Relationship Manager, CIS (Russian Speaking)

OKX; Dubai; On-site; AED 183,621 - 257,069; Full time

Benefits offered by this job

Competitive total compensation package

L&D programs and education subsidy

Team building programs and company events

Comprehensive healthcare schemes

Job summary

OKX is looking for a sales and account management professional to engage VIP retail clients in the CIS region. You will manage a portfolio of high-value accounts, strengthening relationships and driving business growth through effective sales strategies.

The ideal candidate should have 1-3 years of experience in sales or account management, with fluency in English and native Russian being essential. This role offers a competitive compensation package along with healthcare and educational benefits.

Qualifications

• 1–3 years of experience in sales, business development, or account management.
• Comfortable with outreach, pitching, and closing.
• Strong interpersonal skills to build trust quickly.
• Organized and able to manage multiple relationships.
• Fluent in English and native Russian.

Responsibilities

• Serve as a key point of contact for VIP clients.
• Proactively identify and prospect new VIP clients.
• Build and maintain strong client relationships.
• Guide clients through OKX's product suite.
• Drive VIP upgrades and upsell product configurations.
• Support revenue targets by identifying growth opportunities.
• Collaborate with other teams to relay client feedback.
• Participate in regional events and business development.
• Monitor competitor activities and market trends.

Skills

Sales experience

Account management

Interpersonal skills

Understanding of trading products

Fluency in English

Native Russian

Job description

About the Opportunity

This is a sales and account management role focused on VIP retail clients in the CIS region. You will own a portfolio of high-value trading accounts — building relationships, driving VIP upgrades, and actively prospecting new clients to grow OKX's presence in the region. Working closely with regional growth, product, and business intelligence teams, you'll be the on-the-ground point of contact for CIS-based VIP traders, combining strong client servicing with a proactive sales approach.

What You’ll Be Doing

• Serve as a key point of contact for a portfolio of actively trading VIP clients, supporting their day-to-day needs and inquiries.
• Proactively identify and prospect new VIP-tier clients through outreach, events, and referrals—owning the full sales cycle from lead to onboarding.
• Build and maintain strong client relationships through consistent communication, understanding client goals, and delivering tailored solutions.
• Guide clients through OKX's product suite, VIP tier structure, fee benefits, and platform updates.
• Drive VIP upgrades and upsell relevant product configurations to grow revenue from your client base.
• Support revenue targets by identifying growth opportunities within existing accounts and converting new high-value prospects.
• Collaborate with Product, Engineering, and Marketing teams to relay client feedback and support platform improvements.
• Participate in regional online and offline events, activations, and business development activities.
• Monitor competitor activity and market trends, sharing insights to sharpen OKX's VIP value proposition.
• Operate in compliance with company guidelines and regulatory requirements.

What We Look For In You

• 1–3 years of experience in sales, business development, or account management — ideally in crypto, finance, FX, or a related field.
• A genuine hunger to sell: comfortable with outreach, pitching, and closing.
• Basic understanding of trading products; familiarity with crypto exchanges or derivatives is a plus.
• Strong interpersonal skills — you build trust quickly and communicate clearly.
• Organised and able to manage multiple client relationships and tasks simultaneously.
• Comfortable with data: can track your pipeline, analyse client activity, and report on performance.
• Open to business travel across CIS, MENA, SEA, or other regions as needed.
• Fluent in English and native Russian is a must.

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!