Vice President Infrastructure Managed Services

Aldar Academies; Abu Dhabi; On-site; AED 350,000 - 700,000; Full time

Job summary

Aldar Academies is seeking an experienced Infrastructure Operations Leader to own the group’s physical and network technology foundation across multiple locations, directing outsourced managed services with on-site presence. The role focuses on reliability, security and cost discipline to support growth.

Responsibilities include managing data centers, networks, firewalls and connectivity, ensuring high availability, and coordinating with Cloud & DevOps on modernization while developing talent

Qualifications

• Bachelor's degree required in a relevant field.
• Master's degree preferable.
• Minimum 10+ years in infrastructure operations leadership.
• Minimum 2+ years of managerial experience.
• Experience with networks, data centers, and group-scale infrastructure services.

Responsibilities

• Own the operation of networks, data centers, and connectivity across the Group.
• Direct outsourced IT infrastructure managed services and contracts.
• Ensure infrastructure resilience, security controls and disaster recovery execution.
• Drive modernization toward automation and cloud alignment with the Cloud & DevOps team.
• Maintain cost discipline and infrastructure cost transparency.
• Enforce group infrastructure standards across subsidiaries and coordinate with related teams.

Skills

Networks

Data centers

Infrastructure services

Vendor management

Contract management

Security and resilience

Automation modernization

Leadership

Change management

Education

Bachelor's degree in a relevant field

Master's degree preferable

Job description

Job Purpose

Own the operation of the Group's physical and network technology foundation: the data centers, networks, firewalls and connectivity on which every platform, application and workplace service runs, across Aldar and its subsidiaries, executed primarily through outsourced IT Managed Services with on-site presence across Group locations.

Deliver infrastructure as a reliable, secure and cost-disciplined service across the Group: directing outsourced managed services and infrastructure contracts to measurable outcomes, and ensuring the estate operates and evolves without becoming the constraint on the Group's growth.

The role is for a UAE National.

Roles And Responsibilities

Infrastructure Operations:

• Own the operation of networks, firewalls, data centers and connectivity across the Group and subsidiaries.
• Ensure high availability, performance and capacity of the infrastructure estate with clear operational accountability.
• Run infrastructure change and maintenance with discipline, protecting dependent services.

Managed Services & Contracts:

• Direct outsourced IT Managed Services for infrastructure, with clear scope, service levels and performance management.
• Manage infrastructure services contracts and vendor relationships, ensuring commercial discipline and resilience.
• Ensure on-site operational presence and cross-entity delivery where the business requires it.

Resilience & Security Execution:

• Implement infrastructure resilience: redundancy, failover and disaster recovery execution at infrastructure level.
• Execute security controls on network and infrastructure in partnership with Information Security: secure configuration, segmentation, patching.
• Support cyber incident response with infrastructure containment and recovery actions.

Modernization & Cost Discipline:

• Proactively manage infrastructure lifecycle, technical debt and obsolescence.
• Drive modernization toward automation, software-defined infrastructure and cloud alignment with the Cloud & DevOps team.
• Own infrastructure cost transparency and optimization.

Standards & Coordination:

• Enforce Group infrastructure standards across subsidiaries, reducing local variants.
• Coordinate with Cloud & DevOps, Data Platforms and Information Security on the boundaries between cloud, platform and physical infrastructure.

Leadership & Talent Development:

• Build and lead the infrastructure team, including architecture and network capabilities, and direct outsourced partners.
• Develop infrastructure engineering depth and support Emiratization objectives.

What This Role Is Not:

• Not a cloud platform engineering role; cloud platforms are owned by the Cloud & DevOps team.
• Not a hands-on-only technical role; the mandate is directing services and contracts to outcomes.
• This role keeps the foundation of the Group's technology estate running: secure, resilient and cost-disciplined.

Related Year Of Experience

Minimum of 10+ years in infrastructure operations leadership within large, complex organizations.

YOE IN MANAGERIAL POSITION

Minimum of 2+ years of managerial experience in a related field.

Field Of Experience

• Networks, data centers and infrastructure services at group or multi-entity scale
• Directing outsourced infrastructure managed services and contracts
• Infrastructure security, resilience and disaster recovery execution

Technical And Interpersonal Skills

• Calm, methodical operator; infrastructure failures are high-visibility, and recovery discipline matters
• Strong vendor and contract manager; converts managed services into reliable outcomes
• Security-conscious by default; treats secure configuration as part of operations, not an add-on
• Modernizer; balances operational stability with automation and lifecycle renewal

QUALIFICATION

• Bachelor's degree in a relevant field is required
• Master's degree is preferable

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.