UX Designer

Commercial Bank of Dubai; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Commercial Bank of Dubai is seeking a Senior Product Designer to lead end-to-end design across mobile and web platforms within the banking context. You will transform complex regulatory and financial requirements into intuitive, scalable product experiences working closely with product, engineering, compliance and marketing teams.

The role demands 5–7+ years in design for financial services, a strong portfolio, and a passion for user-centered design with scalable systems and accessible

Qualifications

• 5–7+ years of experience as a Product Designer in financial services or regulated environments.

Responsibilities

• Lead end to end product design from discovery through delivery grounded in user needs, business objectives and technical realities.
• Apply design thinking to frame problems, explore opportunities, and align stakeholders around clear problem statements and outcomes.
• Translate complex financial, regulatory and operational requirements into clear, usable product experiences.
• Contribute to product strategy by identifying experience-led opportunities for differentiation and growth.
• Own and evolve the design system, ensuring scalability, accessibility, and brand consistency across platforms.
• Design and govern reusable components, patterns and interaction models for mobile and web products.
• Collaborate with engineering to ensure design systems are robust and well documented.
• Champion accessibility, localisation and inclusive design standards aligned with regional/global best practices.

Skills

Product Design

Mobile & Web Design

Banking Knowledge

Portfolio

Education

Degree in Digital/Interaction Design

Tools

Figma

Design Systems

Job description

Job Description:

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.

CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022.

As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile.

RESPONSIBILITIES

• Lead end to end product design from discovery through delivery, ensuring solutions are grounded in user needs, business objectives and technical realities
• Apply design thinking methodologies to frame problems, explore opportunities, and align stakeholders around clear problem statements and outcomes
• Translate complex financial, regulatory and operational requirements into clear, usable and scalable product experiences
• Contribute to product strategy by identifying experience led opportunities for differentiation, growth and efficiency
• Define experience principles and quality benchmarks that guide teams toward consistent and high impact outcomes
• Own and evolve the design system, ensuring it supports scalability, accessibility, performance and brand consistency across platforms
• Design and govern reusable components, patterns and interaction models across mobile and web products
• Collaborate with engineering to ensure design systems are technically robust, well documented and effectively implemented
• Champion accessibility, localisation and inclusive design standards aligned with regional and global best practices
• Design clear, elegant and functional interfaces across mobile and web platforms, aligned with brand and usability standards
• Use visual hierarchy, typography, colour and layout to support clarity, trust and ease of use in financial contexts
• Apply motion and micro interactions to guide users, communicate state changes and improve comprehension without unnecessary complexity
• Produce high quality design specifications, prototypes and assets that enable accurate and efficient implementation
• Plan and conduct qualitative and quantitative research to inform design decisions at every stage of the product lifecycle
• Translate research findings, analytics and behavioural insights into actionable design opportunities
• Validate concepts through usability testing, experimentation and iteration
• Partner with product and data teams to measure experience quality and continuously improve outcomes
• Use AI powered tools to accelerate research synthesis, ideation, prototyping and design production where appropriate
• Apply critical judgement when using AI, ensuring outputs meet quality, ethical, security and regulatory standards
• Explore emerging interaction models including conversational, adaptive and predictive experiences within banking contexts
• Contribute to defining best practices for responsible AI use within design workflows
• Create low and high fidelity prototypes to explore ideas, reduce ambiguity and align stakeholders early
• Use prototyping as a thinking tool to simplify complexity and test assumptions
• Iterate quickly while maintaining high standards of usability, accessibility and visual quality
• Work closely with product managers, engineers, compliance, marketing and operations teams to deliver cohesive solutions
• Facilitate design workshops, critiques and walkthroughs to build shared understanding and momentum
• Communicate design rationale clearly, focusing on user value, business impact and risk mitigation
• Partner with marketing and communications to ensure customer facing narratives are clear and consistent
• Ensure design solutions comply with legal, regulatory, accessibility and security requirements
• Participate in design reviews, usability validation and release readiness checks
• Maintain clear documentation of design decisions, patterns and workflows
• Proactively identify risks and address them early to support on time, high quality delivery
• Take ownership of complex product areas with accountability for experience quality and outcomes
• Mentor and support junior designers through feedback, guidance and example
• Contribute to building a strong design culture grounded in craft, curiosity and continuous learning
• Act as a role model for collaboration, professionalism and customer centred thinking

Requirements

QUALIFICATIONS

• 5–7+ years of experience as a Product Designer working on complex digital products, ideally within financial services, fintech or regulated environments
• Degree in digital design, interaction design, visual communication or equivalent practical experience
• Proven experience designing mobile and web-based products at scale
• Strong understanding of banking products, services and customer journeys
• Portfolio demonstrating strategic thinking, problem solving, design craft and measurable impact

Requirements: