Product Design Manager - Fintech UX

Majid Al Futtaim

Dubai

On-site

AED 390,600 - 558,000

Full time

14 days+

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Job summary

Majid Al Futtaim in Dubai is seeking a Product Design Manager specializing in Fintech UX. The role focuses on crafting user-friendly digital experiences for payments and transactions across mobile and web platforms.

Ideal candidates will have at least 8 years of product design experience, particularly in fintech, capable of simplifying complex workflows while mentoring teams to maintain high design standards. Collaboration across engineering and business teams is essential for delivering cohesive outcomes.

Qualifications

Strong interest in digital product design, fintech, payments, and customer-experience innovation.
Proven experience designing fintech and payments journeys.
Ability to mentor designers and collaborate effectively.

Responsibilities

Lead the design direction for fintech and payments experiences across mobile and web platforms.
Own end-to-end product design activities from discovery to delivery.
Simplify complex financial journeys into intuitive digital experiences.

Skills

Product design

UX design

UI design

Fintech design

Payments experience design

Financial services UX

Mobile app design

Web platform design

Transaction journey design

Customer journey mapping

Interaction design

Prototyping

Wireframing

User-centered design

Usability testing

Design systems

Visual design

Information architecture

Agile delivery

Scrum collaboration

Design critiques

Design reviews

Workshop facilitation

Design sprint facilitation

Stakeholder management

Product discovery

Data-informed design

Cross-functional collaboration

Design mentoring

Secure digital experience design

Education

8 years of experience in product/UX design

Job description

Job Snapshot

Role: Product Design Manager - Fintech UX
Location: Dubai, United Arab Emirates
Industry: Retail
Function: Design
Experience: 8 years
Job Type: Full-time
Salary: 35000-50000 monthly (Market estimated)
Gender: Any Candidate
Nationality: Emirati

Overview

Product Design Manager - Fintech UX in Dubai, United Arab Emirates is a senior Retail digital design role focused on fintech, payments, mobile platforms, web experiences, transaction journeys, and scalable design systems for Majid Al Futtaim. The role is ideal for an Emirati product design leader with strong UX and UI fundamentals, proven financial services experience, and the ability to turn complex payment journeys into simple, secure, and customer‑focused digital experiences.

Role Context

The Product Design Manager will shape end‑to‑end fintech and payments experiences across mobile and web channels, from early discovery and user research through prototyping, validation, delivery, and iteration. This role requires close collaboration with product, engineering, business, data, and design teams to define customer outcomes, raise design quality, mentor designers, and ensure solutions are consistent with design systems, brand standards, usability expectations, and business goals.

Key Responsibilities

Lead the design direction for fintech, payments, transaction, and financial service experiences across mobile and web platforms.
Own end‑to‑end product design activities from discovery, research, ideation, journey mapping, wireframing, prototyping, validation, delivery, and post‑launch iteration.
Simplify complex financial journeys into intuitive, secure, accessible, and user‑friendly digital experiences.
Design transaction flows, payment journeys, account interactions, checkout experiences, confirmation screens, error states, and support journeys with strong attention to trust and usability.
Collaborate closely with product managers, engineers, business stakeholders, data teams, and design leaders to define outcomes and align priorities.
Drive high standards in UX design, UI design, interaction design, information architecture, visual quality, and design execution.
Mentor and guide designers through structured feedback, design critiques, reviews, coaching, and practical design direction.
Ensure scalable and consistent design solutions aligned with design systems, UI guidelines, brand principles, and platform requirements.
Facilitate workshops, design sprints, discovery sessions, journey reviews, and decision‑making discussions with clear stakeholder alignment.
Communicate design rationale, trade‑offs, user insights, and product decisions clearly to technical and non‑technical audiences.
Partner with engineering teams to support design handover, implementation quality, usability review, and iteration during Agile delivery.
Use customer insights, product analytics, usability testing, and business feedback to improve digital experiences and design decisions.
Support a culture of design excellence, customer empathy, experimentation, and continuous improvement across digital product teams.

Ideal Profile

Emirati talent profile with strong interest in digital product design, fintech, payments, and customer‑experience innovation.
8 years of experience in product design, UX design, UI design, interaction design, or digital experience design.
Proven experience designing fintech, payments, banking, financial services, transaction, or payment journey experiences.
Strong end‑to‑end product design capability, from discovery and ideation to delivery, validation, and iteration.
Solid UX and UI fundamentals with a portfolio showing mobile and web platform design across complex customer journeys.
Expertise in prototyping, interaction design, user‑centered design, information architecture, visual design, and usability principles.
Experience working with design systems, reusable components, platform guidelines, and scalable digital design standards.
Ability to collaborate effectively with product, engineering, business, data, and senior stakeholder teams.
Experience working in Agile or Scrum environments with cross‑functional product teams.
Strong communication skills with the ability to explain design decisions, rationale, constraints, and trade‑offs clearly.
Ability to mentor designers, provide constructive feedback, and raise the overall quality of design output.
Strong problem‑solving mindset with the ability to balance customer needs, business goals, technical feasibility, and regulatory or security considerations.

Skills Set