IT Technician

Star Services LLC; Abu Dhabi; On-site; AED 89,280 - 111,600; Full time

Benefits offered by this job

Competitive salary and benefits package

Professional development opportunities

Opportunities for career growth

Job summary

Star Services LLC in Abu Dhabi is seeking an IT Technician to provide technical support and maintain IT systems for clients. You will resolve IT issues, install systems, and ensure data security.

The ideal candidate will have a Bachelor's degree in IT, at least 2 years of experience, and strong problem-solving skills. Join our dynamic team and enjoy professional development opportunities and a collaborative environment.

Qualifications

• Minimum of 2 years of experience in a similar role.
• Strong knowledge of computer systems, networks, and peripherals.
• Familiarity with network protocols and troubleshooting techniques.
• Certifications such as CompTIA A+, Network+, or MCSA are a plus.

Responsibilities

• Provide technical support to clients via phone, email, and in person.
• Troubleshoot and resolve hardware and software issues.
• Install, configure, and maintain computer systems, networks, and peripherals.
• Collaborate with other team members to implement new technology solutions.

Skills

Problem-solving

Technical support

Communication

Customer service

Adaptability

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Tools

Windows

Mac OS

Job description

Position: IT Technician

Company Overview: Star Services LLC is a leading IT solutions provider, offering a wide range of services to businesses of all sizes. We specialize in providing customized solutions to help our clients achieve their technology goals and stay ahead in today's fast-paced digital world. Our team of experts is dedicated to providing exceptional customer service and cutting‑edge technology solutions to our clients.

Job Overview: We are seeking a highly skilled and motivated IT Technician to join our growing team. The ideal candidate will have a strong technical background, excellent problem‑solving skills, and a passion for technology. In this role, you will be responsible for providing technical support to our clients, troubleshooting and resolving IT issues, and maintaining our clients' IT systems.

Key Responsibilities

• Provide technical support to clients via phone, email, and in‑person
• Troubleshoot and resolve hardware and software issues
• Install, configure, and maintain computer systems, networks, and peripherals
• Diagnose and resolve network connectivity issues
• Perform routine maintenance and updates on computer systems
• Set up and maintain user accounts and permissions
• Ensure data security and backup procedures are in place and functioning effectively
• Collaborate with other team members to identify and implement new technology solutions
• Stay up-to-date with the latest technology trends and advancements in the IT industry
• Document all support activities and maintain accurate records
• Provide training and support to clients on new technology systems and software

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field
• Minimum of 2 years of experience in a similar role
• Strong knowledge of computer systems, networks, and peripherals
• Experience with Windows and Mac operating systems
• Familiarity with network protocols and troubleshooting techniques
• Excellent problem‑solving and analytical skills
• Strong communication and customer service skills
• Ability to work independently and in a team environment
• Willingness to learn and adapt to new technologies
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA) are a plus

We Offer

• Competitive salary and benefits package
• Professional development opportunities
• A dynamic and collaborative work environment
• Opportunities for career growth and advancement

If you are a dedicated and driven IT professional looking for a challenging and rewarding career, we encourage you to apply for this position.

Join our team at Star Services LLC and be part of a company that is committed to providing innovative technology solutions to our clients.