Unit Clerk & Interpreter – Patient Access & Admin

American Hospital Dubai; Dubai; On-site; AED 50,000 - 80,000; Full time

Job summary

American Hospital Dubai seeks an administrative support professional to coordinate patient admissions, discharges, and insurance approvals, while maintaining accurate documentation and cross-department communication.

The role includes assisting with admissions, discharges, and bed movements, offering non-clinical assistance to patients, and supporting staff across units. Fluency in English and Arabic and Cerner system knowledge are essential.

Qualifications

• High School Diploma or equivalent.
• Excellent English and Arabic verbal/written communication skills.
• Experience with customer service principles.
• Knowledge of medical terminology and Cerner system.
• Computer literacy and ability to navigate hospital IT systems.

Responsibilities

• Coordinate with insurance providers for approvals and pre-certifications.
• Maintain accurate patient documentation and records across departments.
• Assist with admissions, discharges, and bed/room allocations.
• Provide non-clinical information and translation services to patients and families.
• Support unit operations, including scheduling, billing coordination, and supplies.

Skills

English/Arabic communication

Customer service

Medical terminology

Cerner system

Education

High School Diploma

Tools

Cerner System

Job description

American Hospital Dubai seeks an administrative support professional to coordinate patient admissions, discharges, and insurance approvals, while maintaining accurate documentation and cross-department communication.

The role includes assisting with admissions, discharges, and bed movements, offering non-clinical assistance to patients, and supporting staff across units. Fluency in English and Arabic and Cerner system knowledge are essential.