Arabic-Speaking Front Desk Executive

Advance Medical; Abu Dhabi; On-site; AED 56,000 - 89,000; Full time

Job summary

Advance Medical in Abu Dhabi seeks an Arabic-speaking Front Desk Executive to provide professional reception and patient support services. You will welcome patients, manage registrations and appointment scheduling, and handle calls with a courteous, solution‑driven approach.

The ideal candidate has healthcare front desk experience, excellent communication and organizational skills, and the ability to coordinate with clinical and insurance teams while maintaining accurate records.

Qualifications

• Healthcare front desk experience required.
• Arabic speaker mandatory.
• Strong communication and organizational skills.
• Proficient computer and administrative skills.
• Detail-oriented and professional patient interaction.

Responsibilities

• Manage patient registration and appointment scheduling.
• Handle incoming calls, patient inquiries, and provide necessary assistance.
• Coordinate with clinical teams and insurance departments.
• Maintain accurate patient records and administrative documentation.
• Provide front desk support and ensure a smooth patient experience.
• Assist with daily administrative tasks and office coordination.

Skills

Arabic fluency

Communication skills

Customer service

Administrative skills

Organizational skills

Education

Diploma/Degree/Certificate in Healthcare Administration or related field

Job description

A healthcare organization in Abu Dhabi is seeking an Arabic-Speaking Front Desk Executive to provide professional reception and patient support services. The ideal candidate should have healthcare front desk experience, excellent communication skills, and the ability to manage patient interactions efficiently.

Key Responsibilities

• Manage patient registration and appointment scheduling.
• Handle incoming calls, patient inquiries, and provide necessary assistance.
• Coordinate with clinical teams and insurance departments.
• Maintain accurate patient records and administrative documentation.
• Provide front desk support and ensure a smooth patient experience.
• Assist with daily administrative tasks and office coordination.

Requirements

• Arabic speaker (Mandatory).
• 2-5 years of healthcare Front Desk or Patient Services experience.
• Strong communication and customer service skills.
• Good computer and administrative skills.
• Excellent organizational skills with attention to detail.
• Ability to handle patient interactions professionally.

Strong knowledge of

• Patient Registration & Appointment Management
• Healthcare Front Desk Operations
• Patient Services
• Insurance & Clinical Coordination
• Administrative Record Keeping Diploma/Degree/Certificate in Healthcare Administration, Business Administration, or a related field