UAE Support Manager — Client Success & Ops Lead

JobCenter; Dibba Al Fujairah; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Free visa sponsorship

Flight ticket for selected candidates

Job summary

JobCenter in Dibba-El-Fujairah, UAE, is hiring a Support Manager to lead our client support operations on-site. The role focuses on coordinating across departments to ensure timely, high-quality client service and to drive continuous improvement.

The successful candidate will have proven leadership, excellent communication, and the ability to manage multiple tasks in a fast-paced environment. UAE work authorization and immediate availability are preferred.

Qualifications

• Previous experience in a similar role is required.
• Excellent communication skills, both written and verbal.
• Strong organizational skills with the ability to multitask.
• Ability to work under pressure in a fast-paced environment.
• Knowledge of customer service principles and practices.
• Proven leadership skills with the ability to train and supervise staff.

Responsibilities

• Manage and oversee the support services for our company.
• Coordinate with different departments to ensure timely and efficient support for clients.
• Develop and maintain relationships with clients to ensure satisfaction.
• Train and supervise support staff.
• Monitor performance of support staff and provide feedback for improvement.
• Create reports on support activities and present them to upper management.

Job description

JobCenter in Dibba-El-Fujairah, UAE, is hiring a Support Manager to lead our client support operations on-site. The role focuses on coordinating across departments to ensure timely, high-quality client service and to drive continuous improvement.

The successful candidate will have proven leadership, excellent communication, and the ability to manage multiple tasks in a fast-paced environment. UAE work authorization and immediate availability are preferred.