UAE National: Business Operations Analyst (Contracts)

NCR Atleos; Abu Dhabi; On-site; AED 110,000 - 170,000; Full time

Job summary

NCR Atleos is seeking a Business Operations Analyst to support the Customer Services Delivery team in Dubai. You will manage records for customers and vendors, coordinate contract administration, and process invoices and purchase orders using ERP systems.

This role requires collaboration with Finance, Accounts Payable, customers and vendors. The position forms part of NCR Atleos’ Emiratisation hiring programme and is open to UAE Nationals.

Qualifications

• Bachelor’s degree in Business Administration or another relevant discipline.
• One to two years of relevant experience in business operations, administration, contract support, procurement or a related area.
• Working knowledge of Microsoft Office, particularly Word and Excel.
• Strong written and verbal communication skills in English and Arabic.
• Ability to manage priorities, maintain accurate records and meet agreed deadlines.
• UAE citizenship, Emiratisation programme eligibility.

Responsibilities

• Managing accurate and up-to-date records for customers, suppliers, contracts, purchase orders and operational activities.
• Coordinating contract administration processes, including internal approvals, documentation, execution, renewals, filing and required sign-offs.
• Preparing and processing customer invoices, purchase orders and Local Purchase Order requests through the relevant ERP systems.
• Liaising with vendors to confirm orders, renew services and ensure required documentation is received within agreed timelines.
• Acting as a key point of contact between vendors, Finance and Accounts Payable to help resolve invoice-processing and payment-related queries.
• Monitoring contract and service-renewal timelines while providing administrative support to customers, suppliers and internal stakeholders when required.

Education

Bachelor’s degree in Business Administration

Tools

ERP systems

Microsoft Office (Word, Excel)

Job description

NCR Atleos is seeking a Business Operations Analyst to support the Customer Services Delivery team in Dubai. You will manage records for customers and vendors, coordinate contract administration, and process invoices and purchase orders using ERP systems.

This role requires collaboration with Finance, Accounts Payable, customers and vendors. The position forms part of NCR Atleos’ Emiratisation hiring programme and is open to UAE Nationals.