UAE National | Administration Executive | Al-Futtaim Automotive |

Al Futtaim Private Company (LLC); Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Al Futtaim Private Company (LLC) is seeking a Sales Administrator in the Commercial Vehicles Sales sector in Dubai to process vehicle orders and coordinate deliveries. You will liaise with Sales, Finance, Logistics, and Customers to ensure accurate documentation and timely transactions.

The role focuses on maintaining order records, supporting the sales team, and driving efficient administration to help achieve sales targets.

Qualifications

• Diploma or Bachelor's Degree in Business Administration, Sales, Marketing, or related field.
• 3-5 years of experience in Sales Administration, Automotive Sales Support, or Commercial Vehicles operations.
• Experience with trucks, buses, vans, or fleet sales is preferred.
• Proficiency in SAP or automotive DMS systems is highly desirable.

Responsibilities

• Sales Order Processing: Create and process vehicle sales orders in SAP DMS; Verify customer documentation and ensure compliance with company policies and SOPs; Maintain accurate records of all transactions and customer files; Monitor order status and follow up until vehicle delivery.

Skills

Microsoft Excel

PowerPoint

SAP

Education

Diploma or Bachelor's Degree in Business Administration, Sales, Marketing, or related field

Tools

SAP

Job description

The Sales Administrator is pivotal in providing comprehensive sales administration support within the Commercial Vehicles Sales sector. This role is instrumental in processing vehicle orders, coordinating deliveries, and ensuring compliance with documentation requirements. As the liaison between Sales, Finance, Logistics, and Customers, the Sales Administrator ensures that customer experiences are seamless and timelines are adhered to. Key to this role is maintaining transaction accuracy, supporting sales team efficiency, and contributing to achieving sales targets through organized and proactive administration.

What You Will Do

Sales Order Processing

• Create and process vehicle sales orders in SAP DMS
• Verify customer documentation and ensure compliance with company policies and SOPs
• Maintain accurate records of all transactions and customer files
• Monitor order status and follow up until vehicle delivery

Documentation & Compliance

• Ensure all sales documents, approvals, LPOs, financing paperwork, and registration documents are complete and accurate
• Coordinate with Finance and Compliance teams to ensure smooth transaction processing
• Maintain audit-ready documentation for all vehicle sales

Vehicle Delivery Coordination

• Coordinate with PDI, Logistics, Body Builders, and Registration teams to ensure timely vehicle readiness
• Track chassis allocation, vehicle preparation, and delivery schedules
• Support timely invoicing and vehicle handover processes

Customer and Sales Support

• Provide administrative support to Sales Consultants and Sales Managers
• Prepare quotations, proposals, customer correspondence, and sales reports
• Address customer inquiries regarding order status, delivery timelines, and documentation requirements

Reporting – Data Management

• Prepare daily, weekly, and monthly sales performance reports
• Maintain sales dashboards, pipeline reports, and order tracking reports
• Ensure accuracy of sales data and management reports

Internal Coordination

• Liaise with internal stakeholders including Finance, Logistics, PDI, Registration, Insurance, and Body Builders Fabricators
• Escalate issues impacting vehicle delivery or customer satisfaction

Process Improvement

• Support continuous improvement initiatives within sales operations
• Identify opportunities to improve processing time, documentation accuracy, and customer experience

Required Skills To Be Successful

• Strong Microsoft Excel and PowerPoint skills
• SAP / ERP system knowledge
• Excellent organization and time management skills
• Effective communication and coordination skills

What Qualifies You For The Role

• Diploma or Bachelor's Degree in Business Administration, Sales, Marketing, or related field.
• 3-5 years of experience in Sales Administration, Automotive Sales Support, or Commercial Vehicles operations.
• Experience with trucks, buses, vans, or fleet sales is preferred.
• Proficiency in SAP or automotive DMS systems is highly desirable.