Typist

undercover cx consultancy; United Arab Emirates; On-site; AED 56,000 - 89,000; Full time

Job summary

undercover cx consultancy is seeking a UAE Typist / Government Transactions Officer to support government applications and transactions across MOHRE, Immigration, Emirates ID, and medical fitness processes in the UAE. The role requires handling work permits, visas, and related government services with accuracy and professionalism.

The ideal candidate will have 2–5 years of UAE experience in typing/pro or government service roles, strong knowledge of UAE portals, and excellent English

Qualifications

• 2–5 years of UAE experience as a Typist, PRO Typist, Government Transactions Officer or similar role.
• Strong practical knowledge of MOHRE, ICP/Immigration, Emirates ID and medical fitness procedures.

Responsibilities

• Prepare and submit government applications and transactions accurately.
• Handle MOHRE transactions: work permits, labour contracts, employment offers, cancellations, and labour-related applications.
• Handle Immigration/ICP transactions: entry permits, visa applications/renewals, cancellations, status changes, and other immigration tasks.
• Process Emirates ID applications and renewals; arrange medical fitness appointments.
• Assist with residence visa applications and related procedures; prepare applications for employees and dependents.
• Handle government forms, letters and official documents; upload documents; track status and follow up on pending transactions.
• Identify missing documents and advise customers; manage licence renewals and related government transactions.

Job description

UAE Typist / Government Transactions Officer

Location: UAE

Employment Type: Full-Time

Job Description

We are looking for an experienced UAE Typist with strong practical knowledge of government transactions and UAE administrative procedures.

The candidate should have experience handling applications and transactions related to MOHRE, Immigration, Emirates ID, medical fitness, visas, labour contracts, company licences and other UAE government services.

Key Responsibilities

• Prepare and submit government applications and transactions accurately.
• Handle MOHRE transactions, including:
  • Work permits
  • Labour contracts
  • Employment offers
  • Work permit cancellations
  • Labour-related applications
• Handle Immigration / ICP transactions, including:
  • Entry permits
  • Visa applications and renewals
  • Visa cancellations
  • Status changes
  • Other immigration transactions
• Process Emirates ID applications and renewals.
• Arrange and process medical fitness applications and appointments.
• Assist with residence visa applications and related procedures.
• Prepare applications for employees, dependents and company representatives.
• Handle government forms, applications, letters and official documents.
• Upload documents and submit applications through relevant government portals.
• Track application status and follow up on pending transactions.
• Identify missing documents and advise customers/clients accordingly.
• Handle licence renewal and other company-related government transactions when required.
• Communicate with government service centres and relevant authorities.
• Maintain proper records of submitted applications, receipts and approvals.
• Ensure all transactions are completed correctly and within the required time.
• Provide customers with clear information regarding required documents, fees and procedures.
• Perform general typing, printing, scanning, document preparation and administrative duties.

Required Experience

• 2–5 years of UAE experience as a Typist, PRO Typist, Government Transactions Officer or similar role.
• Strong practical knowledge of MOHRE, ICP/Immigration, Emirates ID and medical fitness procedures.
• Experience working in a typing centre, PRO service centre, government service centre or company PRO department is preferred.
• Good knowledge of UAE government portals and online applications.
• Good English communication skills.
• Arabic language is an advantage.
• Ability to work independently and deal professionally with customers.
• Strong attention to detail and accuracy.

Preferred Candidate

We are particularly interested in candidates who have hands‑on UAE government transaction experience and understand the practical process of completing transactions—not only typing documents.

The ideal candidate should know which government authority handles each service, what documents are required, how to submit the application, how to track it, and how to resolve common issues or rejections.

Important

Candidates with previous experience in a UAE typing centre, government service centre, PRO office, Amer/Tasheel‑type service environment, or government‑related administrative role are strongly preferred.