Turkish-Speaking FX Account Manager — Grow & Retain Traders

MultiBank Group; Dubai; On-site; AED 167,000 - 268,000; Full time

Job summary

MultiBank Group in Dubai seeks a results-driven FX Account Manager fluent in Turkish and English to acquire, manage, and grow Turkish-speaking clients and partners. The role requires Forex/CFD brokerage experience, strong commercial instinct, and capability to convert leads while ensuring regulatory-compliant service.

The candidate will support onboarding, platform guidance, and ongoing relationship management, targeting activation, retention, and revenue growth in a fast-paced, target-driven

Qualifications

• Fluency in Turkish and English (written and spoken).
• Minimum 2 years of experience in Account Management, Sales, Retention, or Conversion within a Forex/CFD broker.
• Solid understanding of Forex, CFDs, trading platforms, and market dynamics.
• Hands-on experience with MT4/MT5 and CRM systems.
• Proven track record of meeting acquisition, retention, and revenue targets.
• Experience supporting onboarding and KYC/compliance processes.

Responsibilities

• Identify, engage, and convert new Turkish-speaking clients for the Group’s products and services.
• Manage and grow a portfolio of existing clients, focusing on retention and increased lifetime value.
• Onboard clients, provide platform guidance, and coordinate with KYC/compliance.
• Promote campaigns, product updates, and cross-sell opportunities.
• Maintain accurate client activity records in the CRM and collaborate with Compliance, Operations, Dealing, Support, Marketing, and BD.

Skills

Turkish language

English language

Account management

Sales

Retention

Conversion

Education

Bachelor's degree in Finance, Business, Economics, Marketing

Tools

MT4/MT5

CRM systems

Job description

MultiBank Group in Dubai seeks a results-driven FX Account Manager fluent in Turkish and English to acquire, manage, and grow Turkish-speaking clients and partners. The role requires Forex/CFD brokerage experience, strong commercial instinct, and capability to convert leads while ensuring regulatory-compliant service.

The candidate will support onboarding, platform guidance, and ongoing relationship management, targeting activation, retention, and revenue growth in a fast-paced, target-driven