Travel manager (Visa support)

Sfors; United Arab Emirates; On-site; AED 268,000 - 446,000; Full time

Benefits offered by this job

Corporate housing

Health insurance

Mental health support

Sports reimbursement

Education support

Cultural & educational initiatives

Job summary

SFORS is seeking a Travel Manager (Visa Support) to own the end-to-end corporate visa process for employees across multiple jurisdictions. You will advise on requirements, manage documentation, and coordinate with embassies and visa centers.

The role involves overseeing travel arrangements for visa applications, processing related payments, and maintaining accurate records. Strong English (B2+) and Ukrainian fluency are required, along with meticulous attention to detail.

Qualifications

• 3+ years of experience managing visa processes.
• Knowledge of international visa legislation and procedures.
• Experience with visa processing portals (VFS Global, TLScontact, e-visa portals).
• Experience coordinating travel arrangements (flights, accommodation, travel insurance).
• Experience communicating with embassies, consulates, and visa centers.
• Ability to manage multiple visa cases with deadlines.
• Strong analytical skills and meticulous documentation/reporting; proficient in Excel and Google Workspace.

Responsibilities

• Advise employees on visa requirements across multiple countries.
• Audit and prepare visa documents meeting consular requirements.
• Manage full visa lifecycle: appointments, biometrics, embassy coordination.
• Submit visa applications and securely return passports.
• Coordinate travel arrangements for visa applications.
• Process payments for visa services with Finance.
• Maintain visa records and monitor changes in regulations.
• Collaborate with HR, Finance, Legal and stakeholders for visa support.

Skills

Visa processing

Stakeholder management

Attention to detail

Organization

Communication

Multitasking

English proficiency

Tools

Microsoft Excel

Google Workspace

VFS Global

TLScontact

e-visa portals

Job description

SFORS is a trading company where traders succeed!
We trade in the global financial markets and are among the key prop trading players and pre-market trading leaders. Our company owes its 20 years of success in the stock market to constantly investing in talent development, trading technologies, progressive risk management models, and effective trading strategies — all of which drive trader success.
SFORS relies exclusively on proprietary funds instead of third-party investments. Our team currently includes over 600 specialists, most of them traders.

About the Role

We are looking for a Travel Manager (Visa Support) to own the end-to-end corporate visa process for our employees across multiple jurisdictions.

Responsibilities

• Advise employees on visa requirements, application procedures, processing timelines, and associated costs across multiple countries.
• Audit, review, and assemble all required documents and forms for visa applications, ensuring all documentation meets consular requirements.
• Complete visa application forms and prepare standard supporting documentation in English and other required languages.
• Manage the full visa application lifecycle by booking appointments, coordinating biometric submissions, communicating with embassies, consulates, and visa centers, and resolving additional requests or complex application cases.
• Submit and collect visa applications on behalf of employees when a personal appearance is not required, ensuring the secure return of passports and supporting documents to employees.
• Coordinate travel arrangements required for visa applications, including flights, accommodation, travel medical insurance, etc.
• Process visa, consular, and related service payments while coordinating payment requests with the Finance team.
• Maintain accurate records of visa validity, application history, and rejection statistics to support reporting.
• Own the annual visa support budget, including planning, quarterly forecasting, cost control, and payment tracking.
• Monitor changes in international visa, and border-crossing regulations, ensuring internal guidelines and knowledge bases remain up to date.
• Coordinate with visa experts to handle applications in challenging locations.
• Collaborate closely with HR, Finance, Legal, and business stakeholders to ensure efficient document collection and seamless visa support.

Required Experience

• 3+ years of experience managing visa processes.
• Solid knowledge of international visa legislation and application procedures.
• Proven experience reviewing and preparing complex visa application packages.
• Experience navigating visa application with key international visa processing portals (VFS Global, TLScontact and e-visa portals).
• Practical experience coordinating travel arrangements, including flights, accommodation, and travel medical insurance.
• Experience communicating directly with embassies, consulates, visa centers, and external visa services providers.
• Experience managing multiple visa cases simultaneously while meeting strict deadlines.
• Strong analytical skills with experience maintaining accurate documentation, reporting, and proficiency in Microsoft Excel and Google Workspace (Docs, Sheets).
• Excellent attention to detail and a highly organized approach to work.
• Strong stakeholder management and communication skills.
• English proficiency at B2 level or higher, fluent level of Ukrainian

What We Offer

• Corporate housing access — up to 14 days per year of complimentary accommodation in Larnaca (Cyprus) for vacations, business trips, or work-related travel.
• Comprehensive health insurance, including annual medical check-ups.
• Psychological support program (up to 4 sessions per month).
• Partial compensation for tennis training, gym memberships, other sports activities, rehabilitation, massages, and participation in competitions (including international events).
• Partial reimbursement for external professional education and certifications.
• Full access to internal educational, cultural, and entertainment initiatives, including guest lectures