Training Manager

LETOILE Middle East; Dubai; On-site; AED 102,000 - 122,000; Full time

Job summary

LETOILE Middle East is seeking a Training Manager or L&D specialist to lead staff development across retail stores in the GCC. You will design and deliver training programs, assess effectiveness, and support onboarding and ongoing staff growth in a fast‑moving beauty environment.

The role requires a university degree and advanced L&D training, with expertise in gamification, coaching, and mentoring. On-site Dubai presence with potential regional store visits is required.

Qualifications

• Requires university degree and advanced L&D training.
• Fluent English required; Arabic or Russian an advantage.
• Experience designing and delivering training programs in perfumery, cosmetics retail, or related fashion/beauty sectors.

Responsibilities

• Train staff on service standards, sales techniques, and product assortment.
• Provide post-training support and follow-up for employees.
• Conduct assessments and reporting on training results.
• Organize training sessions and development events.

Skills

Fluent English

Presentation skills

Training program design

Interpersonal skills

Analytical thinking

Education

University degree

Advanced training in Learning & Development

Job description

Company Description LETOILE Middle East is a long-established leader in the perfume and beauty industry, offering over 1,000 global brands and 200 exclusive lines across the GCC. Since its founding in 1997, the company has focused on making luxury beauty accessible through innovation, high product quality, and strong customer relationships. LETOILE currently operates multiple retail stores in the UAE and Qatar and continues to expand its regional footprint. The company’s integrated ecosystem includes its own production facilities, R&D laboratories, logistics and warehousing, e-commerce, monobrand stores, and distribution channels. Team members join a dynamic environment that connects retail, digital platforms, and professional beauty advisory services.

FUNCTIONAL RESPONSIBILITIES

• Training sales staff on service standards, sales techniques, and product assortment
• Providing post-training support and follow-up for employees
• Conducting assessment activities
• Supporting mentors and new employees during the onboarding period
• Preparing reports on training results and staff evaluation outcomes
• Planning employees’ career and professional development
• Methodological work – development and adaptation of training materials
• Organizing training sessions and assessment events

REQUIREMENTS

Education

• University degree
• Advanced training courses in Learning & Development

Work Experience

• At least 3 years of experience in a similar role (Training Manager or L&D Specialist)
• Experience in perfumery & cosmetics retail, beauty, or fashion industry (Mandatory)
• Knowledge of the GCC market specifics and cultural context is an advantage
• Ability to design and adapt training programs
• Abilityto conduct trainings and presentations at a high standard
• Analytical skills for evaluating training effectiveness
• Knowledge of modern adult learning and development methodologies (e.g., gamification, coaching, mentoring)

Language Skills

• Fluent English (spoken and written)
• Knowledge of Arabic or Russian is an advantage

Personal Qualities

• Initiative and proactive work approach
• Flexibility and adaptability to rapidly changing conditions
• High emotional intelligence
• Strong intercultural communication skills and respect for cultural differences

Additional Qualifications

• Ability to work on-site in Dubai, with flexibility to visit stores across the region as needed
• UAE driving license and own car

Compensation

Salary: AED 10000 + Bonus up to AED 5000 based on KPI