Trainer Associate III

Amazon; Dubai; On-site; AED 110,000 - 170,000; Full time

Job summary

Amazon in Dubai is seeking a Trainer to coordinate and execute training for all process paths in the Fulfillment Center. You will evaluate and refine processes to improve learning effectiveness and production across all departments, driving successful training plans and supporting the workforce.

You will supervise Instructors and Peer Trainers, deliver coaching to AMET standards, maintain training records, and analyze data daily to enhance new hire learning and performance.

Qualifications

• Bachelor's degree required.
• Experience supervising instructors and peer trainers.
• Ability to deliver instructor training observations and coaching.
• Strong data analysis to improve NH learning.
• Flexible schedules and shifts.
• Collaboration with operations and agency managers.

Responsibilities

• Coordinate and execute training across all process paths in the FC.
• Evaluate and refine training to improve learning effectiveness.
• Maintain training records via the console.
• Deliver coaching to instructors to AMET standards.
• Organize cross training to meet peak skill requirements.
• Support recruitment of instructors and peer trainers.
• Attend required meetings and provide updates.

Skills

Training delivery

Coaching

Data analysis

Supervisory

Cross training

Recruitment support

Education

Bachelor's degree

Tools

Learning Management System

Job description

The Trainer is responsible for the coordination and execution of training for all process paths in the Fulfillment Center. Trainers evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfillment Center workforce.

Prerequisite:

• Willing to work flexible schedules / shifts
• Act as a supervisor for Instructors and Peer Trainers with new hires
• Deliver Instructor training observation and coaching to the AMET standard
• Ensure training records are kept up to date through the console
• Ensure AMET training materials are kept and delivered against AMET standard and provide a positive learning experience
• Use and analyze data on a daily basis to improve NH learning experience
• Feedback to Instructors and Peer Trainers on their delivery and new hire (NH) groups performance
• All tests/ audits are completed and responses are tracked
• Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements
• Work with operations on a skill matrix to highlight gaps for critical role training
• Support operations with the delivery of critical role training
• Improve processes from gathering feedback and analyzing data
• Support the recruitment of Instructors and Peer Trainers
• Attend meetings when required and provide information required
• Work in partnership with the agency managers to improve new hire performance
• Support AMET level projects with feedback and improvements
• Bachelors degree
• Graduation/Post Graduation

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience:

IC