Trainer

Unified Microsystems; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

Unified Microsystems in Dubai seeks a proactive Trainer to design, deliver, and evaluate training programs that strengthen both technical and behavioral competencies across the organization, aligning with current systems and customer service standards.

You will develop materials and practical exercises, run hands-on sessions and simulations, coach onboarding and refresher programs, assess learning outcomes, and collaborate with internal and external experts to continuously improve content and

Responsibilities

• Assess training needs in coordination with department heads.
• Design and update training materials, modules, manuals, presentations, and exercises for both technical and soft skills programs.
• Deliver technical and soft skills training with hands-on demonstrations, simulations, and assessments.
• Facilitate onboarding and refresher technical trainings for new hires and existing staff.
• Evaluate training effectiveness through assessments, feedback, and performance observations.
• Track training attendance, completion, and competency development.

Job description

Purpose

The Trainer is responsible for designing, delivering, and evaluating training programs that strengthen both the technical and behavioral competencies of Unified Microsystems employees. This role will conduct technical trainings as well as soft skills training to enhance communication, customer service, teamwork, and professional effectiveness.

Work Overview

• Assess training needs in coordination with the department heads.
• Design and update training materials, modules, manuals, presentations, and practical exercises for both technical and soft skills programs.
• Work with internal and external subject matter experts to develop, review, and facilitate technical training content that reflects current systems, tools, and operational practices.
• Create, maintain, and regularly update a comprehensive training plan and schedule covering technical and soft skills programs, ensuring timely delivery and minimal disruption to operations.
• Conduct engaging technical and soft skills training sessions, including hands‑on demonstrations, simulations, and practical assessments.
• Facilitate onboarding and refresher technical trainings for new hires and existing staff.
• Evaluate training effectiveness through assessments, feedback, and performance observations.
• Recommend improvements to training programs based on learning outcomes and operational needs.
• Track training attendance, completion, and competency development.
• Performs other duties within the scope of the role to support the organization's goals.