Trade Operations Pro: Commercials, Invoicing & Coordination

Shun Shing Group; Dubai; On-site; AED 223,000 - 312,000; Full time

Job summary

Shun Shing Group is seeking a Trade Operations Analyst to support the Local Business Development team in managing commercial administration, trade transaction coordination, and operational controls throughout the customer lifecycle.

You will prepare offers, coordinate execution, maintain documentation, support reconciliations, and ensure alignment between agreements, invoicing, and ERP records, acting as a central liaison across Business Development, Finance, Bills, Operations, and customers.

Qualifications

• 3-5 years in commodity trading, shipping, logistics, commercial operations, trade finance, or sales support.
• Comfortable reading contracts and commercial agreements.
• Strong Excel and ERP skills.

Responsibilities

• Prepare and issue customer offers, quotations, and commercial proposals in line with approved terms.
• Maintain quotation registers and monitor offer status.
• Support customer onboarding documentation requirements.
• Coordinate follow-up actions from customer negotiations.
• Assist Business Development with commercial reporting and pipeline tracking.
• Monitor transactions from contract execution through invoicing and settlement.
• Coordinate activities between customers, BD, Finance, Bills and Operations.
• Ensure documentation and transaction milestones are completed on time.
• Maintain visibility of transaction status and outstanding actions.
• Maintain complete transaction files and supporting documentation.
• Track amendments and updates to commercial agreements.
• Ensure stakeholders use the latest documentation.
• Support compliance with internal procedures and record retention.
• Review customer statements, invoices, and transaction records.
• Investigate discrepancies and coordinate resolution with stakeholders.
• Ensure Oracle reflects transaction activity.
• Support month-end reconciliations and reporting.

Skills

Excel skills

ERP proficiency

Stakeholder management

Communication

Detail orientation

Compliance awareness

Tools

Oracle ERP

Billing system

Job description

Shun Shing Group is seeking a Trade Operations Analyst to support the Local Business Development team in managing commercial administration, trade transaction coordination, and operational controls throughout the customer lifecycle.

You will prepare offers, coordinate execution, maintain documentation, support reconciliations, and ensure alignment between agreements, invoicing, and ERP records, acting as a central liaison across Business Development, Finance, Bills, Operations, and customers.