Trade Operations Analyst

Jobless; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Jobless is seeking a Trade Operations Analyst to support the Local Business Development team by handling commercial administration, trade transaction coordination, and operational controls across the customer lifecycle in Dubai. You will prepare offers, coordinate execution, maintain records, and ensure alignment between agreements, invoicing, and ERP records.

The role acts as a central coordinator between Business Development, Finance, Bills, Operations, and customers to enable the sales team

Qualifications

• 3-5 years in commodity trading, shipping, logistics or sales support.
• Able to read contracts and commercial agreements.
• Strong Excel and ERP skills and data reconciliation knowledge.

Responsibilities

• Prepare and issue customer offers, quotations, and commercial proposals in accordance with approved commercial terms.
• Maintain quotation registers and monitor offer status.
• Support customer onboarding documentation requirements.
• Coordinate follow-up actions arising from customer negotiations.
• Assist the Business Development team with commercial reporting and pipeline tracking.
• Monitor transactions from contract execution through invoicing and settlement.
• Coordinate activities between customers, Business Development, Finance, Bills, and Operations teams.
• Ensure documentation and transaction milestones are completed on time.
• Maintain visibility of transaction status and outstanding actions.
• Maintain complete transaction files and supporting documentation.
• Track amendments, revisions, and updates to commercial agreements.
• Ensure stakeholders are working from the latest approved documentation.
• Support compliance with internal procedures and document retention requirements.
• Review customer statements, invoices, and transaction records.
• Investigate discrepancies and coordinate resolution with relevant stakeholders.
• Ensure Oracle records accurately reflect transaction activity.
• Support month-end reconciliations and reporting activities.

Skills

Excel

ERP systems

Detail-oriented

Tools

Oracle ERP

Job description

The Trade Operations Analyst will support the Local Business Development team by managing commercial administration, trade transaction coordination, and operational controls throughout the customer lifecycle. The role will be responsible for preparing customer offers, coordinating transaction execution, maintaining accurate documentation and records, supporting reconciliations, and ensuring alignment between commercial agreements, invoicing activities, and ERP records. By acting as the central coordination point between Business Development, Finance, Bills, Operations, and customers, the role will enable the sales team to focus on business development and customer engagement activities.

Key Responsibilities

Commercial & Sales Support

• Prepare and issue customer offers, quotations, and commercial proposals in accordance with approved commercial terms.
• Maintain quotation registers and monitor offer status.
• Support customer onboarding documentation requirements.
• Coordinate follow-up actions arising from customer negotiations.
• Assist the Business Development team with commercial reporting and pipeline tracking.

Trade Transaction Coordination

• Monitor transactions from contract execution through invoicing and settlement.
• Coordinate activities between customers, Business Development, Finance, Bills, and Operations teams.
• Ensure documentation and transaction milestones are completed on time.
• Maintain visibility of transaction status and outstanding actions.

Documentation & Contract Administration

• Maintain complete transaction files and supporting documentation.
• Track amendments, revisions, and updates to commercial agreements.
• Ensure stakeholders are working from the latest approved documentation.
• Support compliance with internal procedures and document retention requirements.

Reconciliation & Data Integrity

• Review customer statements, invoices, and transaction records.
• Investigate discrepancies and coordinate resolution with relevant stakeholders.
• Ensure Oracle records accurately reflect transaction activity.
• Support month-end reconciliations and reporting activities.

Candidate Profile

• 3-5 years in commodity trading, shipping, logistics, commercial operations, trade finance, or sales support.
• Comfortable reading contracts and commercial agreements.
• Good understanding of invoicing, receivables, and reconciliations.
• Strong Excel and ERP skills.
• Able to deal confidently with customers and internal stakeholders.
• Highly organized and detail-oriented.