Trade and Transaction Operator, NCT

Deutsche Bank AG; Dubai; Presencial; AED 240.000 - 420.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Best in class leave policy

Gender neutral parental leaves

Childcare assistance reimbursement

Sponsorship for certifications and教育

Employee Assistance Program

Hospitalization insurance

Term life insurance

Health screening

Descripción de la vacante

Deutsche Bank AG in Dubai is seeking an Associate (Operations Manager) to lead TAS operations, manage daily production, and drive cross-team collaboration for front-to-back delivery of complex and high-volume transactions. The role emphasizes controls, compliance and continuous improvement.

You will coordinate with onshore teams, respond to client queries, and ensure documentation and training are up to audit standards, while mentoring the team to achieve excellence in a fast-paced environment.

Formación

• Good written and verbal English skills.
• Ability to converse clearly with internal staff via telephone and written communication.
• High typing speed with accuracy.
• Proficiency in MS Excel and MS Office.
• Attention to detail in high-volume operations.
• Experience with AI tools to enhance productivity.

Responsabilidades

• Lead yourself, your team and the business.
• Perform internal controls and support daily production.
• Lead daily calls with onshore and articulate requirements for smooth processes.
• Respond to ad-hoc issues or client queries promptly.
• Ensure process documentation is relevant and updated for audit standards.
• Coach, mentor, onboard and develop team members.
• Ensure compliance courses are completed on time by the team.
• Identify and reward high performers through recognition programs.

Conocimientos

English fluency

Verbal communication

Written communication

Typing speed

MS Excel

MS Office proficiency

Attention to detail

High transaction productivity

Ability to operate in high-volume env

AI productivity tools awareness

Herramientas

MS Office

AI Productivity tools

Descripción del empleo

Role Description Trust & Agency Services (TAS) having over 1,500 clients ranging from multi-national corporations to banks and financial institutions, hedge funds, asset managers and supranational agencies around the world. TAS Ops support all types of transactions in the debt capital markets – from conventional to structured debt products, project finance, REITS, and Islamic finance – and services for escrows, restructurings and exchanges, loan agency and document custody. The Trade and/or Transaction Associate strives to be a Subject Matter Expert (SME) with internal partners and/or external clients (as appropriate) and within the wider market to improve market practices and platforms. The Trade and/or Transaction Associate builds and manages partnerships between internal businesses to ensure that the bank’s business objectives are delivered, comply with operational control, external regulation and continue to improve the bank’s technology platforms, as appropriate. Where relevant, they focus on new business initiatives and working as a team to ensure full front-to-back operational readiness for products ranging from high-volume vanilla trading through to highly complex structured transactions. Regulatory change and an ever-evolving business environment mean that the Trade and/or Transaction Associate must continually provide input and creative innovative solutions to deliver efficiencies and protect the bank and its shareholders.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

As an Associate (Operations Manager), you are expected to achieve success by leading yourself, your team and the business.

Perform internal controls and support the daily production.

Should be able lead the daily calls with business/onshore understand and articulate to requirements from the onshore for the smooth course of the process

Responsible for responding to ad-hoc issues or client queries on a timely basis, ensuring all communications have been responded to before end of day.

Ensure process documentation is relevant and updated regularly for your process to audit standards.

Coach, Mentor, Develop, Onboard and provide career development planning and opportunities to the team members

Ensure Mandatory Compliance Courses are completed on time by you and your team

Identify and reward the performers through various rewards and recognition programs

Your skills and experience

Mandatory Skills:Good written & verbal English skills. Ability to converse clearly with internal staff via telephone and using written communication.Good typing speed with accuracy, MS Office (especially MS excel)Ability to provide high transaction productivity and high level of attention to detail.

Preferred Skills:Basic knowledge of key elements of document reviewAbility to work effectively on a teamAble to operate calmly and efficiently in a high volume, intense atmosphere that maintains a very low margin of errorProven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we’ll support you

Training and development to help you excel in your career.

Coaching and support from experts in your team.

A culture of continuous learning to aid progression.

A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information:https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.