Trade & Transaction Ops Lead — DCM SME

Deutsche Bank AG; Dubai; On-site; AED 240,000 - 420,000; Full time

Benefits offered by this job

Best in class leave policy

Gender neutral parental leaves

Childcare assistance reimbursement

Sponsorship for certifications and教育

Employee Assistance Program

Hospitalization insurance

Term life insurance

Health screening

Job summary

Deutsche Bank AG in Dubai is seeking an Associate (Operations Manager) to lead TAS operations, manage daily production, and drive cross-team collaboration for front-to-back delivery of complex and high-volume transactions. The role emphasizes controls, compliance and continuous improvement.

You will coordinate with onshore teams, respond to client queries, and ensure documentation and training are up to audit standards, while mentoring the team to achieve excellence in a fast-paced environment.

Qualifications

• Good written and verbal English skills.
• Ability to converse clearly with internal staff via telephone and written communication.
• High typing speed with accuracy.
• Proficiency in MS Excel and MS Office.
• Attention to detail in high-volume operations.
• Experience with AI tools to enhance productivity.

Responsibilities

• Lead yourself, your team and the business.
• Perform internal controls and support daily production.
• Lead daily calls with onshore and articulate requirements for smooth processes.
• Respond to ad-hoc issues or client queries promptly.
• Ensure process documentation is relevant and updated for audit standards.
• Coach, mentor, onboard and develop team members.
• Ensure compliance courses are completed on time by the team.
• Identify and reward high performers through recognition programs.

Skills

English fluency

Verbal communication

Written communication

Typing speed

MS Excel

MS Office proficiency

Attention to detail

High transaction productivity

Ability to operate in high-volume env

AI productivity tools awareness

Tools

MS Office

AI Productivity tools

Job description

Deutsche Bank AG in Dubai is seeking an Associate (Operations Manager) to lead TAS operations, manage daily production, and drive cross-team collaboration for front-to-back delivery of complex and high-volume transactions. The role emphasizes controls, compliance and continuous improvement.

You will coordinate with onshore teams, respond to client queries, and ensure documentation and training are up to audit standards, while mentoring the team to achieve excellence in a fast-paced environment.