Test Center Proctor & Operations Specialist (Flexible Hours)

Amideast/UAE; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Amideast/UAE is seeking a proactive Test Center Administrator to supervise exam environments, greet examinees, verify IDs, and manage candidate data. You will ensure security, handle on-site and off-site proctoring, and resolve any testing issues with support from the supervisor.

The role requires strong customer service, multitasking, and bilingual fluency in Arabic and English, with travel to other emirates as needed and flexibility for varying shifts.

Qualifications

• 1–2 years customer service experience
• Ability to read and interpret operational instructions
• Ability to submit detailed reports and correspondence
• Bilingual Arabic and English preferred

Responsibilities

• Greet examinees and verify identification
• Register and prepare candidate information on the roster/score card
• Monitor candidates during exams
• Resolve candidate issues and report to supervisor
• Proctor off-site testing as required
• Count and monitor test materials per Test Manual
• Maintain security of all testing software and hardware
• Provide front desk and customer service support

Skills

Customer service

Communication

Report writing

Multitasking

Technical troubleshooting

Windows apps

Teamwork

Flexibility

Tools

Microsoft Windows

Job description

Amideast/UAE is seeking a proactive Test Center Administrator to supervise exam environments, greet examinees, verify IDs, and manage candidate data. You will ensure security, handle on-site and off-site proctoring, and resolve any testing issues with support from the supervisor.

The role requires strong customer service, multitasking, and bilingual fluency in Arabic and English, with travel to other emirates as needed and flexibility for varying shifts.