Teller UAEN ( Pipeline )

Emirates Islamic; United Arab Emirates; On-site; AED 67,000 - 112,000; Full time

Benefits offered by this job

Competitive salary

Learning and development

Career growth

Healthcare coverage

Employee banking benefits

Job summary

Emirates Islamic in the UAE seeks a reliable teller to provide efficient banking services, process customer transactions accurately, and uphold bank policies and compliance standards.

You will engage with customers, promote bank products, meet service standards, and ensure accurate cash handling while maintaining strong AML/KYC controls. Previous cash-handling or banking experience is valued; UAE Nationals are preferred.

Qualifications

• High School/Secondary School education.
• 1 to 2 years of banking, customer service, or cash-handling experience.
• Strong communication and customer service skills.
• UAE Nationals preferred.

Responsibilities

• Process cash deposits, withdrawals, transfers, cheque transactions, and loan payments accurately.
• Deliver exceptional customer service and resolve customer queries professionally.
• Promote and refer suitable banking products and services to customers.
• Reconcile cash and maintain accurate transaction records.
• Ensure compliance with bank policies, operational controls, AML, and KYC requirements.

Skills

Strong communication

Customer service

Education

High School/Secondary School

Job description

About Emirates Islamic

Emirates Islamic is one of the UAE's leading Islamic banks, offering a comprehensive range of Shariah-compliant banking products and services while delivering exceptional customer experiences.

Job Description

About Emirates Islamic

Emirates Islamic is one of the UAE's leading Islamic banks, offering a comprehensive range of Shariah-compliant banking products and services while delivering exceptional customer experiences.

Job Purpose

To provide efficient teller services, process customer transactions accurately, ensure compliance with bank policies, and deliver excellent customer service.

Key Responsibilities

• Process cash deposits, withdrawals, transfers, cheque transactions, and loan payments accurately
• Deliver exceptional customer service and resolve customer queries professionally.
• Promote and refer suitable banking products and services to customers.
• Reconcile cash and maintain accurate transaction records.
• Ensure compliance with bank policies, operational controls, AML, and KYC requirements.

Qualifications & Experience

• High School/Secondary School education.
• 1 to 2 years of banking, customer service, or cash-handling experience.
• Strong communication and customer service skills.
• UAE Nationals preferred.

What We Offer

• Competitive salary and benefits.
• Learning and development opportunities.
• Career growth within Emirates Islamic and ENBD Group.
• Employee banking benefits and healthcare coverage

Responsibilities

• Discuss customers' financial circumstances and offer guidance on bank products and services that meet their needs
• Promote the bank's products and services to potential customers
• Meet financial targets across all products
• Provide quality customer service and achieve customer satisfaction
• Deal with complaints
• Comply with the bank's policies and regulations

About Us

EIB

Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles.

As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management & Training and Development programmes to help them excel professionally and achieve success in their chosen career.

Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion & commitment and guide them to become the future leaders of the organization as well as the overall financial sector.

We are driven by our values of Innovation, Customer Service, Ambition & Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.