Telesales Specialist: Patient Outreach & Conversion

Tafaseel Group; Ajman; On-site; AED 35,000 - 55,000; Full time

Job summary

Tafaseel Group in the United Arab Emirates is seeking a Telesales Representative to contact potential patients by phone, introduce services, and support treatment decisions in the offshore market. The role focuses on lead conversion, building trust, and delivering a professional, patient-centered experience to drive business growth.

Responsibilities include outbound calls from provided leads, presenting services, following up on warm leads, scheduling appointments, and maintaining accurate CRM

Qualifications

• Telesales or call center experience, healthcare or medical tourism is a plus.
• Excellent communication and persuasion to build patient trust.
• Fluency in English; additional languages are a plus.

Responsibilities

• Make outbound calls to prospective patients from provided leads.
• Present services clearly and address patient needs.
• Follow up on warm leads and update CRM systems.
• Schedule appointments and coordinate with teams.
• Record interactions and submit performance reports as required.

Skills

Telesales experience

Communication skills

English fluency

CRM proficiency

Self-motivated

Team collaboration

Job description

Tafaseel Group in the United Arab Emirates is seeking a Telesales Representative to contact potential patients by phone, introduce services, and support treatment decisions in the offshore market. The role focuses on lead conversion, building trust, and delivering a professional, patient-centered experience to drive business growth.

Responsibilities include outbound calls from provided leads, presenting services, following up on warm leads, scheduling appointments, and maintaining accurate CRM