Telesales Specialist

TradesApp; Dubai; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Commission & performance bonuses

Career development opportunities

Team-oriented environment

Job summary

NEVERTITI STAR TR in Dubai is seeking a results-driven Telesales Specialist to join our team on a full-time basis. You will generate sales over the telephone, turning leads into customers, and contribute to revenue growth from our Dubai office.

The ideal candidate has proven telesales experience, excellent English communication, and strong CRM skills. You will work closely with the sales team to meet quarterly quotas and maintain accurate customer records.

Qualifications

• Proven telesales or related experience.

Responsibilities

• Proactively contact potential and existing customers to present, promote, and sell products.
• Clearly articulate product features and benefits; answer questions from prospects.
• Understand customer needs to recommend solutions.
• Close sales and meet quarterly quotas in a fast-paced environment.
• Maintain a CRM database with accurate customer information.
• Record calls, sales, and data in the CRM.
• Collaborate with the sales team to build a strong pipeline.
• Handle customer grievances professionally to protect the company's reputation.

Skills

Telesales experience

English proficiency

CRM software

Communication skills

Negotiation

Persistence

Education

High school diploma

Bachelor's degree preferred

Tools

CRM platforms

Job description

Job Description:

Job Overview

NEVERTITI STAR TR is a dynamic and growing trading company based in the vibrant city of Dubai. We are currently seeking a motivated and results-driven Telesales Specialist to join our team on a Full-Time basis. This is an excellent opportunity for a persuasive and enthusiastic individual to contribute to our companys growth by generating sales over the telephone.

The ideal candidate will be an outstanding communicator with a proven ability to convert leads into sales. You will play a crucial role in achieving our ambitious customer acquisition and revenue growth objectives. This role is based in our office in Dubai, United Arab Emirates.

Responsibilities

• Proactively contact potential and existing customers to present, promote, and sell our products and services.
• Clearly articulate product features and benefits, and answer any questions from prospective clients.
• Understand customer needs and requirements to effectively recommend appropriate solutions.
• Close sales and achieve quarterly sales quotas in a fast-paced environment.
• Maintain a comprehensive database of customer information, ensuring all details are accurate and up-to-date.
• Keep detailed records of calls, sales, and other useful information within our CRM system.
• Collaborate with the wider sales team to build a strong pipeline and contribute to team targets.
• Handle customer grievances with professionalism to preserve the companys reputation.

Qualifications

• Proven experience as a telesales representative or in a similar sales or customer service role.
• A demonstrable track record of successfully meeting and exceeding sales targets, preferably over the phone.
• Excellent command of the English language, both spoken and written.
• Exceptional communication, negotiation, and interpersonal skills.
• Proficient in the use of computers and CRM software.
• Resilient and persistent with a results-oriented approach.
• Ability to learn about products and services and describe/explain them to prospects.
• A high school diploma is required; a degree in a relevant field would be an advantage.

Benefits

• A competitive salary package complemented by an attractive performance-based commission structure.
• Opportunities for ongoing professional development and career progression.
• The chance to work within a supportive and collaborative team environment.