Telesales Representative

Rainbow Properties LLC Dubai; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

Rainbow Properties LLC Dubai is seeking a Telesales Representative to join our on-site team in Dubai. You will handle outbound and inbound calls to identify client needs, present suitable property options, and promote Rainbow Properties’ services.

Daily tasks include qualifying leads, explaining property features, scheduling viewings, and following up with clients. You will maintain CRM records, aim to meet sales targets, and stay updated on Dubai real estate trends and promotions.

Qualifications

• Strong communication, active listening, and professional writing for calls and messages.
• Customer service mindset with focus on client satisfaction.
• Sales ability to pursue leads and hit targets in real estate.
• Willingness to learn product knowledge and apply coaching feedback.
• Prior telesales, call center, or real estate sales experience preferred.
• Familiarity with CRM systems and basic computer skills.
• Proficiency in English; additional languages in Dubai are a plus.

Responsibilities

• Qualify leads by identifying client needs and preferences.
• Present property options and explain features and benefits.
• Schedule property viewings or appointments for the sales team.
• Maintain accurate records in CRM systems and update client status.
• Meet individual and team sales targets and coordinate with colleagues.

Skills

Communication skills

Customer service

Sales skills

CRM familiarity

English proficiency

Training skills

Call center experience

Tools

CRM systems

Job description

Company Description Rainbow Properties LLC Dubai is a real estate agency and consultancy firm with more than 10 years of experience in the Dubai property market. The company supports clients in buying apartments, houses, villas, commercial properties, and larger development projects. Rainbow Properties offers in-depth market knowledge and guidance tailored to diverse investor and end-user needs. The firm is associated with reputable and trustworthy developers across Dubai, giving clients access to a wide range of high-quality projects. Team members join an organization focused on professional advice, long-term relationships, and transparent service.

Role Description This is a full-time, on-site Telesales Representative role based in Dubai, United Arab Emirates. The Telesales Representative will make outbound and receive inbound calls to identify client needs, present suitable property options, and promote Rainbow Properties’ services. Daily tasks include qualifying leads, explaining property features and benefits, scheduling property viewings or appointments for the sales team, and following up with prospective and existing clients. The role involves maintaining accurate records in CRM systems, meeting individual and team sales targets, and coordinating with colleagues to ensure a smooth client experience. The Telesales Representative will also stay updated on Dubai real estate trends, developer offerings, and company promotions to provide accurate and current information.

Qualifications

• Candidates should possess strong Communication skills for clear telephone interactions, active listening, and professional email or message writing.
• Candidates should possess Customer Service and Customer Support skills to handle inquiries, resolve concerns, and provide a positive, client-focused experience.
• Candidates should possess Sales skills to pursue leads, present property options persuasively, and work toward achieving sales targets.
• Candidates should possess Training-related skills, including the ability to learn product knowledge quickly and apply guidance from coaching and feedback.
• Previous telesales, call center, or real estate sales experience is preferred.
• Familiarity with CRM systems and basic computer skills is beneficial.
• Proficiency in English is required; knowledge of additional languages commonly used in Dubai is an advantage.