Technician, Pool

Bab Al Shams Desert Resort; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

Bab Al Shams Desert Resort is seeking a Pool Technician to maintain and repair pools, spas, and water features across the resort. You will ensure water quality, safety, and adherence to health standards while delivering excellent guest service.

Responsibilities include inspecting equipment, testing chemistry, cleaning surfaces, diagnosing malfunctions, and keeping accurate records. This role requires physical stamina and the ability to work in a luxury hotel environment in Dubai.

Qualifications

• Minimum 3 years' experience, preferably in a 5-star hotel.
• Trades like Plumbing, HVAC, Mechanical are relevant.
• Good command of English, spoken & written.
• Demonstrated general mechanical and maintenance skills are necessary.
• Able to lift and move up to 75 pounds; physical stamina required.

Responsibilities

• Inspect and maintain pool equipment including filters, pumps, heaters, and chlorinators.
• Test water chemistry (pH, chlorine, alkalinity) and adjust chemicals as needed.
• Skim debris and vacuum pool floor; brush walls and tiles.
• Diagnose and repair equipment malfunctions and leaks.
• Maintain service records, invoices and inventory of pool supplies.
• Ensure water quality meets health and safety standards and regulations.
• Address guest complaints related to pool functionality.

Skills

Mechanical skills

English proficiency

Guest service mindset

Stress management

Organizational skills

Teamwork

Education

College Diploma

Job description

( 21697 )

Rare Finds is a collection of extraordinary resorts rooted in their destination and shaped by its people. Each destination celebrates the stories, culture and character of its surroundings, creating meaningful experiences that could only exist in that place.

Set among Dubai's sweeping dunes, Bab Al Shams Desert Resort is a timeless treat shaped by the spirits and traditions of the desert. Rooted in Emirati culture, the resort brings guest closer to the stories, flavours and rituals of the land through authentic encounters and shared experiences. From desert adventures to moments of gathering and celebration, every stay reveals a deeper connection to the heritage, people and enduring beauty of the desert.

About The Role

The Pool Technician is responsible for the routine maintenance, repair, and cleaning of swimming pools, spas, and other water features. This role involves ensuring water quality and safety, performing preventive maintenance, troubleshooting issues, and providing excellent customer service.

Key Duties and Responsibilities

• Inspect and clean pool equipment, including filters, pumps, heaters, and chlorinators.
• Test water chemistry (pH, chlorine, alkalinity, etc.) and adjust chemicals as needed.
• Skim debris from the water surface and vacuum the pool floor.
• Brush pool walls and tiles to prevent algae growth.
• Diagnose and repair equipment malfunctions and leaks.
• Replace or repair broken parts and equipment.
• Address and resolve customer complaints or issues related to pool functionality.
• Ensure water quality meets health and safety standards.
• Monitor and maintain proper chemical levels.
• Handle and store pool chemicals safely and in accordance with regulations.
• Maintain accurate service records and documentation.
• Order and manage inventory of pool supplies and equipment.
• Complete service reports and invoices.

Experience & Educational Requirements

• College Diploma or its equivalent
• Minimum 3 years' experience preferably in a 5-star hotel.
• Various trades like Plumbing, HVAC, Mechanical, etc.
• Building Safety & Fire Fighting
• Good command of the English language, spoken & written
• Demonstrated general mechanical skills are necessary. Basic repair, painting, wall covering, HVAC, electrical work, plumbing, boiler operation, pool maintenance, and general maintenance skills are required
• Guest-focused individual with an outstanding attitude who can perform task-oriented repetitive functions precisely, consistently, on time, and error-free.
• Prior hotel, building, or apartment maintenance experience is desirable, but not necessary
• Organized and disciplined, dedicated and loyal (essential)
• Friendly, pleasant, and easy to be around (essential)
• Work effectively under pressure to meet deadlines (essential)
• Willing to take personal responsibility for own performance
• While performing the duties of this job, the employee is regularly required to walk; climb or balance; stoop, kneel, crouch or crawl; use hands to finger, handle, or feel and reach with hands and arms. The employee frequently is required to stand, talk or hear; and taste or smell. The employee must regularly lift and/or move up to 25 pounds, often lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.

Join a team that is warm,caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.