Technician - Amusement and Arcade Equipment Maintenance

Majid Al Futtaim; Dubai; Presencial; AED 60 000 - 100 000; Tempo integral

Resumo da oferta

Majid Al Futtaim Entertainment seeks a Technical Technician to perform inspection, preventive maintenance, troubleshooting, and repair of amusement and arcade equipment in Dubai. You will ensure safety, reliability, and operational performance of arcade machines, rides, and related systems, while minimizing guest disruptions.

You will work with Operations and Guest Services, follow HSE guidelines, and contribute to continuous improvement in maintenance practices.

Qualificações

• Diploma or degree in Mechanical Engineering or Electrical Engineering.
• 2-5 years of hands-on experience in operations and maintenance.
• Experience in leisure or family entertainment industry preferred.
• Familiarity with arcade machines, amusement rides, simulators, VR setups, or related electromechanical systems.
• Strong troubleshooting and fault identification abilities.
• Knowledge of safety practices and compliance requirements.
• Ability to work under pressure in a fast-paced environment.
• Shift, weekend and holiday availability.
• Excellent teamwork and maintenance documentation skills.

Responsabilidades

• Inspect equipment and perform preventive maintenance on arcade machines, rides, and facility systems.
• Identify wear, faults, or performance issues during inspections.
• Carry out maintenance to minimize unplanned downtime and extend service life.
• Troubleshoot mechanical, electrical, and electromechanical faults and perform repairs.
• Respond to faults during operating hours to minimize guest disruption.
• Coordinate with operations and guest services when maintenance affects availability.
• Maintain safety procedures and documentation for all tasks.
• Record spare parts usage and maintenance activities.

Conhecimentos

Preventive maintenance

Troubleshooting

Inspection

Electrical systems

Mechanical systems

Formação académica

Mechanical Engineering degree

Electrical Engineering degree

Ferramentas

Arcade maintenance tools

Descrição da oferta de emprego

Job Snapshot

Technician - Amusement and Arcade Equipment Maintenance Job Snapshot - Role: Technician - Location: Dubai, United Arab Emirates - Industry: Entertainment - Function: Equipment Install-Maintain-Repair - Experience: 2-5 years - Job Type: Full Time - Work Arrangement: On-site

Position Overview

Majid Al Futtaim Entertainment is seeking a Technician to carry out inspection, preventive maintenance, troubleshooting, and repair activities for amusement and arcade equipment at its entertainment facilities in Dubai, United Arab Emirates. The role focuses on maintaining the safety, reliability, and operational performance of arcade machines, amusement rides, and associated mechanical and electrical systems. The Technician will respond to equipment faults, perform scheduled maintenance, and support the smooth operation of entertainment attractions while minimizing disruptions to guests. Working closely with Operations and Guest Services teams, the successful candidate will help maintain equipment availability, follow Health, Safety and Environment (HSE) requirements, and contribute to continuous improvement in maintenance practices.

Job Details

• Country: United Arab Emirates
• City: Dubai
• Industry: Entertainment
• Function: Equipment Install-Maintain-Repair
• Salary: Not disclosed
• Gender: No Preference
• Candidate Nationality: Not specified
• Job Type: Full Time
• Work Arrangement: On-site

Key Responsibilities

• Equipment Inspection and Preventive Maintenance
• Conduct daily inspections of arcade machines, amusement rides, and facility systems to verify safe and reliable operation.
• Perform scheduled preventive maintenance on mechanical and electrical equipment.
• Identify equipment wear, faults, or performance issues during routine inspections.
• Carry out maintenance activities to minimize unplanned downtime and extend equipment service life.
• Follow established maintenance schedules, company procedures, and technical requirements.
• Monitor equipment condition and report issues requiring further attention.
• Troubleshooting and Corrective Repairs
• Diagnose mechanical, electrical, and electromechanical faults affecting amusement equipment.
• Perform corrective maintenance and emergency repairs when equipment malfunctions occur.
• Troubleshoot technical problems involving arcade machines, rides, and associated support systems.
• Respond promptly to equipment faults during operating hours to minimize disruption to guests.
• Coordinate with relevant operational teams when maintenance activities affect equipment availability.
• Restore equipment functionality in accordance with applicable safety procedures and company standards.
• Health, Safety and Maintenance Compliance
• Carry out maintenance activities in accordance with HSE guidelines and internal standard operating procedures.
• Follow applicable safety practices when inspecting, troubleshooting, and repairing equipment.
• Identify potential technical hazards and report safety concerns through established procedures.
• Maintain a safe working environment during maintenance and repair activities.
• Support compliance with company safety standards across entertainment equipment and facilities.
• Ensure maintenance work is completed with appropriate attention to equipment reliability and guest safety.
• Maintenance Documentation and Spare Parts
• Maintain accurate records of inspections, preventive maintenance, and corrective repairs.
• Document equipment faults, maintenance activities, and completed repair work.
• Record spare parts usage in accordance with established maintenance procedures.
• Keep maintenance information organized and available for operational follow-up.
• Communicate recurring equipment issues and relevant technical observations.
• Support maintenance planning through accurate documentation of equipment condition and repair activities.
• Operational Coordination and Guest Experience
• Collaborate with Operations and Guest Services teams to maintain equipment availability.
• Communicate technical faults and maintenance requirements to relevant colleagues.
• Coordinate repair activities to reduce interruptions to entertainment operations.
• Respond to urgent technical issues during busy operating periods.
• Support the safe and reliable operation of amusement attractions.
• Contribute to guest satisfaction by helping maintain functional and dependable entertainment equipment.
• Technical Process Improvement
• Identify opportunities to improve equipment maintenance and troubleshooting procedures.
• Provide practical feedback on recurring faults and technical challenges.
• Support improvements to maintenance processes and operational reliability.
• Share relevant technical observations with the maintenance and operations teams.
• Contribute to initiatives that improve equipment uptime and maintenance effectiveness.

Qualifications and Experience

• Diploma or degree in Mechanical Engineering or Electrical Engineering.
• 2-5 years of hands-on experience in operations and maintenance.
• Previous maintenance experience in the leisure or family entertainment industry is preferred.
• Familiarity with arcade machines, amusement rides, simulators, virtual reality (VR) setups, or related electromechanical systems.
• Practical knowledge of mechanical and electrical equipment maintenance.
• Strong troubleshooting and fault identification abilities.
• Good understanding of safety practices and compliance requirements.
• Ability to work effectively under pressure in a fast-paced operational environment.
• Flexibility to work shifts, weekends, and holidays according to operational requirements.
• Excellent teamwork, communication, and maintenance documentation skills.

Technical Skills and Competencies

• Preventive and corrective equipment maintenance.
• Mechanical and electrical fault diagnosis.
• Electromechanical systems troubleshooting.
• Arcade machine and amusement equipment maintenance.
• Amusement ride and simulator systems familiarity.
• VR equipment maintenance awareness.
• Equipment inspection and operational safety checks.
• Emergency technical fault response.
• HSE procedures and maintenance safety compliance.
• Maintenance records and spare parts documentation.
• Technical problem-solving and attention to detail.
• Cross-functional coordination with operations teams.
• Ability to prioritize urgent maintenance requirements.
• Teamwork and effective communication.

Working Conditions

On-site technical maintenance within an entertainment and amusement operations environment. Work may involve arcade equipment, amusement rides, and related facility systems. Shift flexibility is required, including weekends and holidays, based on operational needs. Prompt response to technical faults may be necessary during operating hours.

What We Offer

Majid Al Futtaim offers a dynamic and collaborative working environment where innovation, professional growth, and development are encouraged. Employees are part of a diverse workforce of more than 45,000 colleagues guided by the organization 's values and Leadership Model. As a Technician within Majid Al Futtaim Entertainment, you will contribute to the safe and reliable operation of amusement equipment while supporting enjoyable guest experiences.

About Majid Al Futtaim

Majid Al Futtaim is a regional developer and operator of shopping malls, retail businesses, communities, and entertainment destinations across the Middle East, North Africa, and Central Asia. The Group operates in 18 countries, employs more than 48,000 people, and reports revenues exceeding US$11 billion. Its recognized brands and destinations include Mall of the Emirates, Carrefour, City Centre, and VOX Cinemas. Majid Al Futtaim Entertainment focuses on delivering memorable leisure and entertainment experiences, supported by operational teams responsible for equipment safety, maintenance, and reliability. Majid Al Futtaim is committed to creating great moments for everyone, every day.