Technical Support/Pre-Installation Coordinator
TXM Solutions
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Job summary
TXM Solutions in Dubai, UAE, is seeking a Technical Support / Pre-Installation Coordinator to review sales and survey data for solar installations and coordinate with sales, operations, and installation teams. The role involves pre-installation issue identification and working closely with UK-based clients by phone to clarify requirements and resolve potential installation challenges.
The ideal candidate will have a strong technical mindset, excellent attention to detail, and professional
Qualifications
- Strong technical and problem-solving mindset.
- Excellent attention to detail and accuracy when reviewing plans and measurements.
- Confident, professional English communication skills for client calls and coordination.
Responsibilities
- Review roof layouts, measurements, plans, photographs and survey information.
- Check proposed solar panel locations and roof space.
- Review cable routes, equipment positioning and site access requirements.
- Identify potential issues before work begins and propose solutions.
- Coordinate with sales, operations and installation teams to ensure smooth installations.
- Speak with UK-based clients by phone to clarify requirements and resolve issues.
Skills
Job description
Location: Dubai, UAE
Industry: Renewable Energy / Solar
We’re looking for a technically minded and detail-oriented professional to support the pre-installation process for a growing UK solar energy company. This position will be based in Dubai, UAE.
The role will focus on reviewing sales and survey information before installation, identifying potential issues early, and helping the team find practical solutions.
- Review roof layouts, measurements, plans, photographs, and survey information
- Check proposed solar panel locations and available roof space
- Review cable routes, equipment positioning, and site access requirements
- Identify potential technical or installation issues before work begins
- Recommend practical solutions to ensure smooth installations
- Coordinate closely with sales, operations, and installation teams
- Speak directly with UK-based clients and customers over the phone to clarify requirements and resolve potential installation issues
- Strong technical and problem-solving mindset
- Comfortable reviewing plans, layouts, measurements, and photographs
- Confident and professional English communication skills
- Experience providing technical support and dealing directly with customers over the phone is a plus, with confidence communicating with UK-based clients and customers.
- Excellent attention to detail
- Experience in technical support, construction, engineering coordination, surveying, installations, or similar roles is an advantage
- Solar experience is NOT required — training can be provided
- Immediate joiners are highly preferred
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