Technical Specialist - Diagnostic (Hybrid & EV Knowledge)

Rafid Automotive Solutions; Sharjah; On-site; AED 335,000 - 502,000; Full time

Job summary

Rafid Automotive Solutions seeks a Technical Specialist - Diagnostic with hybrid and EV knowledge to act as the workshop's technical authority for complex diagnostics and high-voltage safety. You will guide multi-brand repairs and lead resolution of escalated cases.

Experience with EV/hybrid diagnostics and OEM procedures is essential, with a strong emphasis on mentoring technicians and maintaining thorough documentation for warranty claims.

Qualifications

• Requires a Diploma or Bachelor’s degree in Automotive Engineering, Mechatronics, or Electrical/Electronic Engineering.
• Mandatory OEM Master Technician or equivalent highest-level certification from at least one major brand.
• Mandatory Recognized Hybrid/EV High-Voltage Safety Certification (IMI Level 3/4 EV, NIDA HV Safety, IRATA, OEM HV certification).
• Minimum 8–12 years total automotive technician experience, with 3–5 years in advanced diagnostics.
• Demonstrable hands-on experience with hybrid/EV vehicles and multi-brand workshop environments.

Responsibilities

• Diagnose and resolve complex electrical, electronic, mechanical, and software faults across ICE, Hybrid, PHEV, and BEV vehicles.
• Perform HV system diagnostics on hybrid/electric vehicles including batteries, inverters, DC-DC, motors, regenerative braking, and thermal management.
• Follow OEM HV safety procedures: HV isolation, insulated PPE, LOTO, and HV tools.
• Operate brand-specific diagnostic equipment across multiple brands and aftermarket platforms.
• Conduct fault-finding using wiring diagrams, CAN/LIN/FlexRay/Ethernet, oscilloscope measurements, and live data interpretation.
• Lead ECU coding, programming, flashing, key/immobiliser programming, and ADAS calibration per OEM specs.
• Drive Fix-It-Right-First-Time initiatives by analyzing repeat repair cases and implementing root-cause actions.
• Open and manage cases with OEM TAC and document findings for future reference.
• Mentor mid/junior technicians; lead in-house training sessions and toolbox talks.
• Maintain internal database/library of solved cases, TSBs, and known fixes accessible to the workshop team.

Skills

HV safety

Hybrid/EV diagnostics

Multi-brand experience

Mentoring

Root-cause analysis

Education

Diploma or Bachelor's degree in Automotive Engineering, Mechatronics, or Electrical/Electronic Engineering

Tools

Toyota Techstream

Nissan Consult

BMW ISTA/ICOM

Mercedes XENTRY/DAS

Ford IDS/FDRS

Hyundai GDS

VAS/ODIS (VW Group)

Land Rover Pathfinder/Topix

Bosch KTS

Launch

Autel MaxiSys

Job description

Technical Specialist - Diagnostic (Hybrid & EV Knowledge)

Full-time Auto Inspection

Apply by 30 November 2026

About the role

Serve as the highest technical authority within the workshop for complex diagnostics, electrical/electronic faults, and hybrid/EV vehicle repairs. Lead resolution of escalated jobs, provide on-the-job mentoring, and act as the liaison with OEM technical hotlines.

Responsibilities

• Diagnose and resolve complex electrical, electronic, mechanical, and software-related faults across multiple brands (ICE, Hybrid, PHEV, and BEV vehicles).
• Perform high-voltage (HV) system diagnostics on hybrid and electric vehicles including HV battery packs, inverters, DC-DC converters, electric motors/generators, regenerative braking, and thermal management systems.
• Strictly follow OEM-specified high-voltage safety procedures: isolation of HV system, use of Category 0/00 insulated PPE, lockout-tagout (LOTO) procedures, and HV-rated insulated tools.
• Operate brand-specific diagnostic equipment such as Toyota Techstream, Nissan Consult, BMW ISTA/ICOM, Mercedes XENTRY/DAS, Ford IDS/FDRS, Hyundai GDS, VAS/ODIS (VW Group), Land Rover Pathfinder/Topix, and aftermarket platforms (Bosch KTS, Launch, Autel MaxiSys).
• Conduct guided fault-finding using wiring diagrams, CAN/LIN/FlexRay/Ethernet network analysis, oscilloscope measurements, and live data interpretation.
• Perform ECU coding, programming, flashing, key/immobiliser programming, and ADAS calibration (cameras, radars, LiDAR) per OEM specifications.
• Lead "Fix-It-Right-First-Time" initiatives by analyzing repeat repair (R/R) cases and implementing root cause corrective actions.
• Open and manage cases with OEM technical assistance centres (TAC) and document findings for future reference.
• Mentor and coach Mid and Junior technicians; conduct in-house technical training sessions and toolbox talks.
• Maintain a comprehensive internal database/library of solved technical cases, TSBs, and known fixes accessible to the workshop team.
• Ensure compliance with manufacturer warranty diagnostic procedures and accurate documentation for warranty claim approvals.
• Support the Service Advisor team by providing technical clarifications during customer interactions when required.

Requirements

• Diploma or Bachelor's degree in Automotive Engineering, Mechatronics, or Electrical/Electronic Engineering.
• Mandatory: OEM Master Technician or equivalent highest-level certification from at least one major brand (e.g., Toyota Diagnostic Master, BMW Master Technician, Mercedes-Benz Senior Master, ASE Master + L1 Advanced Engine Performance).
• Mandatory: Recognized Hybrid/EV High-Voltage Safety Certification (IMI Level 3/4 EV, NIDA HV Safety, IRATA, OEM HV certification, or equivalent).
• Minimum 8-12 years total automotive technician experience, with at least 3-5 years specifically in advanced diagnostics.
• Demonstrable hands-on experience working on hybrid and/or electric vehicles (Toyota/Lexus HSD, Honda i-MMD, BMW i, Mercedes EQ, Hyundai-Kia Hybrid/EV, Tesla, Nissan e-Power/Leaf, etc.).
• Experience in a multi-brand workshop environment is strongly preferred.