Technical Services Specialist - Aldar Retail Management

ALDAR; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Job summary

Aldar Retail Management in the UAE seeks a Technical Services Specialist to support the overall technical services strategy across large mixed-use assets, focusing on HVAC, MEP, and fit-out reviews.

You will guide internal teams and FM providers, review tenders and budgets, and ensure compliance with health and safety standards and SLAs.

Qualifications

• Bachelor’s degree in Engineering (Mechanical, Electrical, or related).
• Minimum 4 years in technical/operational Hard & Soft FM roles, preferably in large mixed-use developments or shopping malls.

Responsibilities

• Oversee mall HVAC and MEP systems to ensure optimal performance.
• Review tenant HVAC modifications for system compatibility.
• Oversee BMS, vertical transportation, fire alarm/firefighting, and general building infrastructure.
• Scope, review, and evaluate Hard & Soft FM service tenders in line with strategic goals.
• Provide input during contract negotiations and recommend technically sound bids.
• Guide internal teams and external FM providers on Hard FM operations and best practices.
• Assist in managing facility operations and fit-out delivery across properties.
• Review CAPEX budgeting and approvals for capital improvements.
• Maintain asset registers and lifecycle reports; monitor budgets per SLAs.

Skills

HVAC knowledge

BMS

FA/FF

Vendor management

Contract tendering

Technical problem-solving

Negotiation

Asset lifecycle planning

Education

BSc Engineering

Job description

Join Aldar Retail Management – Where Talent Meets Opportunity!

At Aldar Retail Management, we’re shaping the future of retail across the UAE. From managing vibrant F&B destinations to delivering world-class shopping experiences, we’re redefining how communities connect, shop, and thrive.

Our people are at the heart of everything we do - driven by collaboration, excellence, and innovation. If you’re ready to bring your expertise to a dynamic organization, a forward-thinking team and make an impact in one of the region’s leading retail environments, this is your opportunity to be part of something extraordinary.

Job Purpose:

The Technical Services Specialist supports the implementation of the overall technical services strategy by providing guidance on Hard & Soft FM operations. This includes managing HVAC and MEP systems, overseeing fit-out reviews, supporting tender evaluations, and ensuring compliance across technical service delivery within large-scale retail and mixed-use assets.

Key Responsibilities:

HVAC & MEP Oversight:

• Responsible for the mall’s complete HVAC system, ensuring optimal performance at all times.
• Review and approve HVAC modifications within tenant areas to ensure system compatibility.
• Oversee other MEP systems including BMS, vertical transportation, fire alarm/firefighting, and general building infrastructure.
• Scope, review, and evaluate Hard & Soft FM service tenders in alignment with strategic goals.
• Provide technical input during contract negotiations and recommend technically sound bids.
• Guide both internal teams and external FM service providers on Hard FM operations and best practices.

Facility Management Operations:

• Assist in managing overall facility operations and fit-out delivery across assigned properties.
• Review and administer capital improvement works (CAPEX), including budgeting and approvals.
• Support the development and maintenance of updated asset registers and lifecycle reports.
• Assist in monitoring annual Hard FM budgets in line with SLAs and business models.

Compliance & Stakeholder Coordination:

• Ensure adherence to health, safety, and compliance policies across assets.
• Maintain and enhance service provider relationships to improve performance and SLA delivery.
• Actively review and approve tenant fit-out documentation for compliance and integration.
• Contribute to service provider evaluations and assist in refining SLA performance.

Qualifications:

• Bachelor’s degree (BSc) in Engineering (Mechanical, Electrical, or related discipline).

Experience:

• Minimum 4 years of experience in technical/operational Hard & Soft FM roles, preferably in large mixed-use developments or shopping malls.

Skills:

• In-depth knowledge of HVAC, BMS, FA/FF, and other MEP systems.
• Experience with Hard & soft FM contract tendering, evaluation, and vendor management.
• Familiarity with fit-out requirements, building compliance, and asset lifecycle planning.
• Ability to conduct research and define technical standards and manning models.
• Effective conflict resolution and negotiation capabilities.
• Analytical thinker with a structured approach to technical problem-solving.
• Organized and methodical with the ability to prioritize tasks effectively.
• Detail-oriented and committed to operational excellence.
• Strong sense of ownership and responsibility for systems performance and compliance.