Technical Product Associate, Lifecycle

Remotedxb; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

Remotedxb is seeking a versatile Product Operations/Marketing Tech professional to own lifecycle marketing data, integrations, and documentation from API events to personalized communications. You will partner with Engineering and Marketing to ensure accurate data across systems and accelerate workflows with AI-assisted tooling.

The role emphasizes data quality, API familiarity, and strong cross-functional communication to map and optimize customer journeys in a fast-paced environment.

Qualifications

• 0–3 years of experience in Product, Product Operations, Solutions Engineering, or Marketing Technology.
• Ability to read API documentation and test requests using tools like Postman.
• Experience with JSON payloads and configuring webhooks.
• Analytical skills with spreadsheets and dashboards.
• Strong systems thinking and ability to map complex data flows.
• Excellent communication skills for cross-functional collaboration.
• High attention to detail regarding customer data and reporting.

Responsibilities

• Manage the systems, integrations, and customer data that power lifecycle marketing.
• Become a Customer.io expert, ensuring data is accurate and available for personalized communications.
• Map the complete customer lifecycle and document system architecture and data definitions.
• Identify customer events and write requirements for lifecycle triggers.
• Configure APIs, webhooks, and integrations to support data flows.
• Partner with Engineering to define requirements for new pipelines and validate implementations.
• Monitor data quality and troubleshoot integration or synchronization issues.
• Translate technical requirements between Marketing, Engineering, and Data teams.
• Use AI tools to accelerate documentation, debugging, and workflow automation.

Skills

API testing

JSON payloads

Data mapping

Data quality

Cross-functional comms

Analytical skills

Attention to detail

Tools

Postman

SQL

Job description

Responsibilities

• Manage the systems, integrations, and customer data that power lifecycle marketing
• Become a Customer.io expert, ensuring data is accurate and available for personalized communications
• Map the complete customer lifecycle and document system architecture and data definitions
• Identify customer events and write requirements for lifecycle triggers
• Configure APIs, webhooks, and integrations to support data flows
• Partner with Engineering to define requirements for new pipelines and validate implementations
• Monitor data quality and troubleshoot integration or synchronization issues
• Translate technical requirements between Marketing, Engineering, and Data teams
• Use AI tools to accelerate documentation, debugging, and workflow automation

Requirements

• 0-3 years of experience in Product, Product Operations, Solutions Engineering, or Marketing Technology
• Technical aptitude with ability to read API documentation and test requests using tools like Postman
• Experience working with JSON payloads and configuring webhooks
• Analytical skills with experience using spreadsheets and dashboards
• Strong systems thinking and ability to map complex data flows
• Excellent communication skills for cross-functional collaboration
• High attention to detail regarding customer data and reporting

Preferred Qualifications

• Experience with Customer.io, Klaviyo, HubSpot, Braze, or Iterable
• Experience with Shopify or healthcare technology
• Knowledge of health insurance workflows and compliance
• Familiarity with SQL