Team Member

Emirates Flight Catering; Dubai; On-site; AED 60,000 - 80,000; Full time

Benefits offered by this job

Two duty meals provided

Health and wellness coverage

Paid time off & holidays

Job summary

Emirates Flight Catering (EKFC) is seeking an experienced laundry operations associate to manage linen processing, labeling with LMS, and ensuring flight-ready quality standard.

The role involves operating laundry machinery, finishing garments, and performing strict quality checks, while maintaining hygiene and safety in a fast-paced environment. Customer interactions and accurate billing are part of daily duties.

Qualifications

• High school diploma or equivalent.
• 1 year laundry ops experience; aviation/hospitality preferred.
• Basic English communication and basic PC skills.
• Ability to work independently and in a team.
• Willingness to stand long periods and perform manual labor in warm environments with chemicals.

Responsibilities

• Perform pre-processing inspection, labeling, and LMS-based labeling for traceability.
• Operate dry-cleaning and washing machinery with pre/post-spotting.
• Hand-finish and press non-uniform garments to flight/room readiness.
• Conduct final quality checks and documentation before dispatch.
• Maintain hygiene, safety, and regulatory compliance throughout operations.
• Handle counter staff duties including payment processing and client interaction.

Skills

English

PC skills

Independent work

Teamwork

Communication

Fast-paced

Chemicals

Standing

Manual labor

Education

High school diploma

Job description

• Perform pre-processing inspection, accurate recording, and systematic labeling of all incoming linen to ensure 100% material traceability and compliance from arrival.
• Generate and assign standardized labels using the Laundry Management System (LMS) to ensure the correct cleaning cycle and billing are automatically applied for all items.
• Perform sorting and segregation of all linen based on care label requirements and soiling levels to guarantee process integrity and prevent damage to high-value goods.
• Perform operation of dry-cleaning and washing machinery, including necessary pre- and post-spotting, to achieve the specified cleanliness and quality standard for all garments.
• Perform hand-finishing and specialized pressing/finishing on all non-uniform garments (Executive, Guest, Retail) to ensure linen is flight-ready or room-ready and meets high-presentation standards.
• Conduct final quality checks, segregation, and documentation for completed laundry to ensure zero non-conformance defects before items are staged for dispatch.
• Maintain strict adherence to hygiene, safety, and industry regulatory standards throughout all operational steps to ensure a secure working environment and compliance with audit requirements.
• Perform folding, bagging, and meticulous packaging of cleaned items according to client specifications to ensure accurate inventory and integrity during final delivery logistics.
• Maintain accurate daily records of cleaning cycles, inspections, and documentation of all damaged/lost items to ensure data reliability for management reporting and loss control analysis.
• Perform counter staff duties at various laundry outlets, including accurate payment handling and client interaction, to ensure smooth personal laundry service delivery and accurate revenue reconciliation.

Responsibilities

• Perform pre-processing inspection, accurate recording, and systematic labeling of all incoming linen to ensure 100% material traceability and compliance from arrival.
• Generate and assign standardized labels using the Laundry Management System (LMS) to ensure the correct cleaning cycle and billing are automatically applied for all items.
• Perform sorting and segregation of all linen based on care label requirements and soiling levels to guarantee process integrity and prevent damage to high-value goods.
• Perform operation of dry-cleaning and washing machinery, including necessary pre- and post-spotting, to achieve the specified cleanliness and quality standard for all garments.
• Perform hand-finishing and specialized pressing/finishing on all non-uniform garments (Executive, Guest, Retail) to ensure linen is flight-ready or room-ready and meets high-presentation standards.
• Conduct final quality checks, segregation, and documentation for completed laundry to ensure zero non-conformance defects before items are staged for dispatch.
• Maintain strict adherence to hygiene, safety, and industry regulatory standards throughout all operational steps to ensure a secure working environment and compliance with audit requirements.
• Perform folding, bagging, and meticulous packing of cleaned items according to client specifications to ensure accurate inventory and integrity during final delivery logistics.
• Maintain accurate daily records of cleaning cycles, inspections, and documentation of all damaged/lost items to ensure data reliability for management reporting and loss control analysis.
• Perform counter staff duties at various laundry outlets, including accurate payment handling and client interaction, to ensure smooth personal laundry service delivery and accurate revenue reconciliation.

Qualifications

Education Qualification:

• High school or diploma in any relevant field

Work Experience

• Minimum 1 year of experience in laundry operations/machine operator, preferably within the aviation and hospitality industry.

Skills

• Basic English Communication
• Basic PC skills.
• Ability to work independently and as part of a team.
• Good communication skills and a professional demeanour.
• Work in a dynamic and fast-paced environment.
• Exposure to warm temperatures and chemical odours.
• Stand for extended periods and perform manual labour tasks.

About Us

EKFC ( https://www.emiratesflightcatering.com/about-us/):

Build Your Future With Us

At Emirates Flight Catering (EKFC), our people are at the heart of everything we do. As one of the world’s largest catering and hospitality services providers, we deliver excellence at scale—supporting airlines, hospitality brands, and global events every day. Our success is driven by the passion, professionalism, and commitment of our teams.

Why Work With Us

At EKFC, your role matters. Whether you work in operations, engineering, corporate services, or support functions, you contribute to delivering safe, reliable, and high‑quality services every single day.

You’ll Be Part Of

• A globally recognised organisation within the Emirates Group ecosystem
• A diverse, multicultural workforce united by shared standards and values
• A fast‑paced, operational environment where responsibility and professionalism matter
• A workplace that values integrity, accountability, and continuous improvement

Life at EKFC

What You Can Expect

• Collaborative and approachable leadership
• A diverse, multicultural team
• Open communication and transparency

Rewards & Benefits

We offer a competitive benefits package designed to support your well‑being:

• Competitive salary and benefits
• Two duty meals provided at EKFC
• Health and wellness coverage
• Paid time off and public holidays
• Performance‑based annual bonus and salary review opportunities, subject to eligibility and company policy
• Recognition for achievements and commitment, including monetary NAJM Awards (Appreciation, Bronze, Silver & Gold levels)
• Learning and development support
• Team events and engagement activities

(Benefits may vary by role and location.)

Our Recruitment Journey

• Application review
• Initial interview or assessment
• Technical Interview & Case Study presentation
• Background Check
• Employment Contract

We aim to keep candidates informed every step of the way.

(The recruitment and interview process may vary depending on the role.)