Team Leader – Security

Grand Hyatt Abu Dhabi Hotel & Residences; Abu Dhabi; On-site; AED 90,000 - 130,000; Full time

Job summary

Grand Hyatt Abu Dhabi Hotel & Residences in Abu Dhabi is seeking a Security Supervisor to lead and support a team dedicated to guest safety and property protection. You will uphold Hyatt standards through proactive supervision, incident response, and clear communication with colleagues and guests.

The role requires 2–3 years in security within a luxury hotel, strong leadership, and the ability to manage rotating shifts, weekends, and holidays.

Qualifications

• Minimum 2–3 years of security experience in a luxury hotel.
• Previous supervisory or team leader experience preferred.
• Strong leadership, communication, observation, and decision-making skills.
• Good English communication and flexibility for rotating shifts.

Responsibilities

• Lead and support security colleagues to uphold Hyatt standards.
• Ensure safety of guests, colleagues, and property.
• Monitor CCTV, access-control systems and alarms.
• Respond to emergencies promptly and professionally.
• Prepare incident reports and security logs.
• Coach team members to foster teamwork and vigilance.

Skills

Leadership

Security operations

Communication

Decision-making

Team supervision

Tools

CCTV monitoring

Access control systems

Emergency procedures

Job description

At Hyatt, we believe in the power of belonging, of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable.

We are turning jobs into careers.

Join our Security team and help create a safe, secure, and welcoming environment for our guests and colleagues through leadership, care, and attention to detail. At Hyatt, every role matters, and every colleague has the opportunity to grow.

Key Responsibilities

• Lead and support Security colleagues in delivering Hyatt standards.
• Ensure the safety and security of guests, colleagues, visitors, and hotel property.
• Conduct regular patrols and monitor CCTV, access-control systems, and alarms.
• Respond promptly and professionally to emergencies, incidents, and security concerns.
• Prepare accurate incident reports, security logs, and required documentation.
• Coach and motivate team members while fostering teamwork, respect, vigilance, and care.

Qualifications

• Minimum 2–3 years of Security experience, preferably in a luxury hotel environment.
• Previous supervisory or team leader experience preferred.
• Strong leadership, communication, observation, and decision-making skills.
• Good knowledge of security operations, CCTV monitoring, access control, and emergency procedures.
• Ability to remain calm and professional and handle sensitive situations with discretion.
• Good English communication skills and flexibility to work rotating shifts, weekends, and public holidays.