Team Leader - Housekeeping Operations

Atlantis; Dubai; On-site; AED 56,000 - 89,000; Full time

Benefits offered by this job

Medical insurance

Annual home flights

Life insurance

Dining privileges

Job summary

Atlantis The Palm in Dubai, United Arab Emirates, is seeking a Team Leader - Housekeeping Operations to supervise and motivate room attendants, allocate daily duties, and ensure world-class cleanliness across guest rooms and public areas. The role combines hands-on leadership with strict adherence to resort standards and safety policies.

The ideal candidate will have prior housekeeping leadership experience, strong communication skills, and a hotel management mindset.

Qualifications

• Previous housekeeping leadership experience required.
• Strong understanding of guest-room and public-area cleaning standards.
• Excellent written and verbal communication skills.

Responsibilities

• Lead and motivate assigned housekeeping attendants.
• Allocate rooms, public areas, and operational duties at the start of each shift.
• Inspect cleaned guest rooms and public areas for presentation and safety.

Skills

Housekeeping supervision

Team-leading

Room-attendant leadership

Guest-service standards

Administrative reporting

Education

Degree in Hotel Management

High school diploma

Tools

Computer literacy

Job description

Team Leader - Housekeeping Operations Job Snapshot

Role: Team Leader - Housekeeping Operations

Location: Dubai, United Arab Emirates

Industry: Hospitality

Function: Janitorial & Cleaning

Experience: Previous housekeeping leadership experience required

Job Type: Full-time

Position Overview

The Team Leader - Housekeeping Operations position in Dubai, United Arab Emirates, is a supervisory opportunity within the Hospitality industry. Atlantis The Palm seeks a capable leader to allocate daily assignments, motivate room attendants, inspect guest and public areas, and maintain exceptional cleanliness throughout the resort.

Job Details

Country: United Arab Emirates

City: Dubai

Industry: Hospitality

Function: Janitorial & Cleaning

Salary: AED 5000-8000 per month

Estimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer.

Gender: Any

Candidate Nationality: Any

Job Type: Full-time

Role Context

The Housekeeping Team Leader turns departmental plans into consistent daily execution. By organizing attendants, inspecting completed work, monitoring room readiness, and coordinating corrective actions, the position directly supports guest comfort, service efficiency, and the resort 's presentation standards.

Key Responsibilities

• Lead and motivate assigned housekeeping attendants.
• Allocate rooms, public areas, and operational duties at the start of each shift.
• Adjust assignments according to occupancy, arrivals, departures, and service priorities.
• Conduct shift briefings and explain daily expectations.
• Monitor employee progress and provide practical support.
• Inspect cleaned guest rooms and suites.
• Check public areas for cleanliness, presentation, and safety.
• Verify compliance with departmental procedures and resort standards.
• Identify quality issues and coordinate immediate correction.
• Monitor room readiness and communicate updates to relevant teams.
• Follow up on maintenance defects and out-of-order equipment.
• Ensure linen, amenities, chemicals, and supplies are available.
• Promote safe handling of cleaning products and machinery.
• Reinforce hygiene, workplace safety, and hazard-prevention requirements.
• Respond to guest housekeeping requests promptly.
• Handle routine service concerns and elevate serious matters.
• Coach attendants in cleaning techniques and guest-service standards.
• Support the onboarding and development of new colleagues.
• Maintain accurate inspection, attendance, and operational records.
• Complete required administrative work and shift reports.
• Coordinate with Front Office, Engineering, Laundry, and Housekeeping leadership.
• Ensure complete and accurate handovers between shifts.
• Encourage teamwork, accountability, and positive guest-focused behavior.

Ideal Profile

• Previous experience in a comparable housekeeping role.
• Team-leading or supervisory experience within a hotel or resort is preferred.
• Degree in Hotel Management or a high school diploma is advantageous.
• Strong understanding of guest-room and public-area cleaning standards.
• Able to inspect work carefully and identify presentation issues.
• Excellent written and verbal communication skills.
• Confident leading, motivating, and coaching attendants.
• Computer literate with strong administrative capabilities.
• Organized and able to allocate work according to operational demand.
• Committed to exceptional cleanliness and customer service.
• Calm and practical when handling time-sensitive room priorities.
• Able to coordinate effectively with other resort departments.
• Flexible regarding rotating shifts, weekends, and public holidays.

Skills Set

• Housekeeping supervision
• Room-attendant leadership
• Task allocation
• Guest-room inspections
• Public-area inspections
• Room-readiness monitoring
• Cleaning standards
• Quality control
• Linen management
• Amenity control
• Chemical safety
• Equipment safety
• Maintenance reporting
• Guest-request handling
• Employee coaching
• Shift briefings
• Administrative reporting
• Front Office coordination
• Engineering coordination
• Operational handovers

Why Join Us

Atlantis provides a competitive tax-free salary paid in UAE Dirhams, comprehensive medical insurance with dental coverage, annual home flights, life insurance, incentive opportunities, dining privileges, and discounted rates throughout the Kerzner portfolio. Colleagues also benefit from structured training, leadership development, wellbeing initiatives, internal progression, and international career mobility.

About the Company

Atlantis The Palm is an iconic resort on Dubai 's Palm Jumeirah and part of Kerzner International. It combines 1544 rooms and suites with acclaimed dining, marine attractions, aquatic entertainment, and extensive leisure facilities. More than 6000 colleagues from 129 nationalities support the property 's complex luxury hospitality operations.