Housekeeping Clerk - Room Coordination

Atlantis; Dubai; On-site; AED 33,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Annual home flights

Life insurance

Dining privileges

Employee discounts

Job summary

Atlantis The Palm in Dubai is seeking a Housekeeping Clerk - Room Coordination to support the department by monitoring room statuses and coordinating service requests. You will report delays, helps ensure timely room turnover, and maintain clear communication with Front Office and Engineering to sustain guest satisfaction.

The ideal candidate has prior housekeeping coordination experience and strong English communication, with competent computer and administrative skills to manage records and

Qualifications

• Previous housekeeping clerk/coordinator experience preferred.
• Strong written and spoken English.
• Familiar with housekeeping and room-turnover operations.

Responsibilities

• Monitor and coordinate daily housekeeping administrative activities.
• Receive and direct housekeeping requests to the appropriate team members.
• Track requests and follow up to ensure timely completion.
• Maintain accurate room-status information and update records.
• Coordinate with Front Office, Engineering, and supervisors.
• Communicate operational priorities clearly to colleagues and departments.
• Handle inquiries professionally by phone, system, or in person.

Skills

Housekeeping coordination

Room-status monitoring

Room-turnover tracking

Service-request management

Maintenance reporting

Discrepancy monitoring

Administrative support

Report preparation

Notice-board updates

Telephone communication

Written communication

Operational recordkeeping

Front Office coordination

Engineering coordination

Shift handovers

Computer proficiency

Time management

Multitasking

Attention to detail

Job description

Housekeeping Clerk - Room Coordination Job Snapshot

Role:

Housekeeping Clerk - Room Coordination

Location:

Dubai, United Arab Emirates

Industry:

Hospitality

Function:

Administrative Support

Experience:

Previous housekeeping coordination experience preferred

Job Type:

Full-time

Position Overview

The Housekeeping Clerk - Room Coordination position in Dubai, United Arab Emirates, is an operational support opportunity within the Hospitality industry. Atlantis The Palm seeks an organized administrator to manage housekeeping communications, update room statuses, coordinate service requests, and promptly report delays that could affect the guest experience.

Job Details

Country: United Arab Emirates

City: Dubai

Industry: Hospitality

Function: Administrative Support

Salary: AED 3000-5000 per month Estimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer.

Gender: Any

Candidate Nationality: Any

Role Context

The Housekeeping Clerk acts as a communication and information hub for the department. Accurate room-status updates, timely request handling, discrepancy monitoring, and coordination with operational teams help rooms become available on schedule and enable colleagues to deliver consistent resort service.

Key Responsibilities

• Monitor and coordinate daily administrative activities within the Housekeeping department.
• Receive housekeeping requests and direct them to the appropriate team members.
• Track each request and follow up to ensure timely completion.
• Maintain accurate and current room-status information.
• Monitor discrepancies between housekeeping and operational systems.
• Record maintenance issues and notify the responsible department.
• Inform relevant teams about delays affecting room turnover.
• Escalate unresolved matters that could negatively affect arriving or in-house guests.
• Prepare and distribute standard housekeeping reports.
• Update notice boards with relevant operational information.
• Communicate departmental priorities through written and verbal channels.
• Maintain organized records of requests, room updates, and completed actions.
• Coordinate with Front Office, Engineering, and housekeeping supervisors.
• Support efficient room assignment and cleaning workflows.
• Handle telephone, system, and face-to-face enquiries professionally.
• Ensure information passed between shifts is complete and accurate.
• Manage multiple operational requests while maintaining attention to detail.
• Follow resort procedures, communication standards, and confidentiality requirements.

Ideal Profile

• Previous experience in a housekeeping clerk, coordinator, or similar hotel position is preferred.
• Familiarity with housekeeping and room-turnover operations.
• Excellent written and spoken English.
• Strong computer and administrative skills.
• Able to prepare reports and maintain accurate operational records.
• Confident communicating with employees and departments at different levels.
• Capable of managing several requests and priorities simultaneously.
• Organized and attentive to room-status details and discrepancies.
• Able to work effectively in a demanding and fast-paced environment.
• Conscientious, dependable, and focused on consistent performance.
• Comfortable interacting with colleagues and supporting team operations.
• Flexible regarding shifts, weekends, and public holidays.

Skills Set

• Housekeeping coordination
• Room-status monitoring
• Room-turnover tracking
• Service-request management
• Maintenance reporting
• Discrepancy monitoring
• Administrative support
• Report preparation
• Notice-board updates
• Telephone communication
• Written communication
• Operational recordkeeping
• Front Office coordination
• Engineering coordination
• Shift handovers
• Computer proficiency
• Time management
• Multitasking
• Attention to detail

Why Join Us

The role includes a competitive tax-free salary in UAE Dirhams, comprehensive medical insurance with dental coverage, annual home flights, life insurance, incentive opportunities, dining privileges, and exclusive discounts at Kerzner properties worldwide. Atlantis also offers structured learning, multicultural experience, wellbeing programs, internal advancement, and international career mobility.

About the Company

Atlantis The Palm is a renowned luxury resort situated on Dubai 's Palm Jumeirah and operated by Kerzner International. The property includes 1544 rooms and suites, acclaimed restaurants, aquatic attractions, marine experiences, and extensive leisure facilities. Its team of more than 6000 colleagues from 129 nationalities supports complex resort operations and personalized guest experiences.