Talent Development Specialist

Azadea Group; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Azadea Group is seeking a Talent Development Specialist in the UAE (Dubai) to deliver high-quality training aligned with organizational development strategies. The role covers needs analysis, course design, onboarding, and regional training initiatives to support staff development and customer service excellence.

Requirements include a Bachelor’s degree in HRM or Psychology, 2–4 years in a similar role, and fluency in English.

Qualifications

• Fluency in English.
• Proficiency in MS Office.
• Bachelor’s degree in HRM, Psychology, or related field.

Responsibilities

• Identify learning needs by analyzing performance data to find gaps.
• Conduct training needs assessments and prepare courses per TNA guidelines.
• Design technical training sessions and develop high quality resources.
• Foster culture awareness and customer service through trainings.
• Administer performance and development programs with Talent Management.
• Onboard new staff to company values and culture.
• Monitor and record training activities and program effectiveness against KPIs.
• Research and coordinate with external training providers as needed.
• Track training costs and assist in reporting expenditures.
• Follow up on engagement and completion of digital learning solutions.
• Develop and implement regional managerial training in line with yearly strategy and budget.
• Support local trainers with group training initiatives and objective coaching.

Skills

Fluency in English

MS Office proficiency

Education

Bachelor’s degree in Human Resources Management or Psychology

Tools

MS Office

Job description

The Talent Development Specialist is responsible for providing a professional training service within general policies and professional standards, to support the effective provision of high-quality training services in the relevant country of operations, in line with the organizational development department's strategies.

RESPONSIBILITIES

• Support the identification of learning needs by analyzing performance and competence data to identify gaps in relation to required levels.
• Conduct training needs assessments under the consultation of the hierarchy and prepare training courses in line with the Training Needs Analysis (TNA) and in compliance with the company guidelines before delivering them.
• Design a technical training or instruction session and develop and maintain relevant high-quality training resources to ensure the achievement of specified learning outcomes.
• Foster culture awareness and customer service among staff through targeted training sessions and development programs.
• Administer employees' performance and development programs in coordination with the Talent Management department and provide line managers with the necessary support on the matter.
• Conduct shop and back-office onboarding programs to ensure an effective induction of new employees on the company values and culture.
• Monitor and record training activities and programs’ effectiveness for training delivered in own area to achieve set KPIs on different learning activities.
• Research and coordinate with external training providers when needed to outsource training programs in alignment with regional.
• Keep track of training costs and participate in the preparation of reports to justify expenditures.
• Follow up on engagement and completion on digital learning solutions that we have in place in own area.
• Specific for regional roles: Develop and implement managerial training programs for the region in line with the yearly learning and development strategy and approved budget.
• Specific for regional roles: Support local trainers in the implementation of various group training initiatives, while coaching and following up on meeting objectives and standards.

REQUIRMENTS

• Fluency in English.
• Proficiency in MS Office.
• Bachelor’s degree in Human Resources Management, or Psychology, or a related field.
• Two to four years of experience in a similar role. Experience in Retail Training is a major plus.

Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.