Talent Development Manager

Rosewood Hotels and Resorts; Abu Dhabi; On-site; AED 180,000 - 320,000; Full time

Job summary

You will lead the hotel’s training and development strategy ensuring associates are equipped with the skills, knowledge and confidence to deliver exceptional guest experiences while embodying Rosewood’s guiding principles and service philosophy.

Working with Human Resources and operations you will oversee onboarding, leadership development, quality assurance initiatives, learning programs and associate engagement that support growth and Rosewood Abu Dhabi’s success.

Qualifications

• Experience delivering training and talent development initiatives in luxury hospitality.
• Strong facilitation, coaching and presentation skills with executive presence.
• Analytical mindset with ability to turn guest data into learning improvements.

Responsibilities

• Lead the design, delivery and evaluation of learning programs to support associate growth and operational excellence.
• Oversee onboarding, leadership development, quality assurance and associate engagement activities.

Skills

Training design

Leadership development

Facilitation

Learning analytics

Stakeholder collaboration

Tools

PowerPoint

MS Office

Job description

YOUR ROLE

YOUR ROLE As Talent Development Manager you will play a pivotal role in shaping the associate experience and cultivating a culture of continuous learning engagement and excellence You will lead the hotel s training and development strategy ensuring associates are equipped with the skills knowledge and confidence to deliver exceptional guest experiences while embodying Rosewood s guiding principles and service philosophy Working collaboratively with Human Resources and operational leaders you will oversee onboarding leadership development quality assurance initiatives learning programs and associate engagement activities that support both individual growth and the overall success of Rosewood Abu Dhabi

HOW YOU LL MAKE THE PLACE

Lead the design delivery and evaluation of learning and development programs that support associate growth and operational excellence Champion Rosewood Brand Standards and LQA initiatives through regular audits training interventions and follow-up action plans Oversee the onboarding journey ensuring new associates experience a seamless and engaging Discovery program and probationary follow-up process Manage leadership and talent development initiatives including management development mentorship cross-training internship and graduate programs Analyze feedback audit results guest satisfaction data and engagement survey outcomes to identify training opportunities and drive continuous improvement Develop and manage annual training plans monthly training calendars budgets and training records to ensure effective execution and compliance

COULD THIS BE YOU

You are passionate about learning and development and thrive in creating meaningful growth opportunities for others You have experience delivering training and talent development initiatives within a luxury hospitality environment You possess excellent facilitation coaching and presentation skills with the confidence to engage audiences at all levels You are highly analytical and able to translate guest quality and engagement data into impactful development solutions You are proficient in Microsoft Office applications particularly PowerPoint and can create engaging professional learning materials You are a collaborative relationship builder who works effectively across departments and inspires a culture of service excellence and continuous improvement