System Engineer - IDP, ECM & Print Management

Canon EMEA

Dubai

On-site

AED 180,000 - 240,000

Full time

6 days ago
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Job summary

Canon EMEA Dubai is seeking a System Engineer to service customers onsite and remotely, handling implementation, customization, integration and support of Information Management and Digital Transformation applications.

The role emphasizes document capture, intelligent document processing (OCR/AI), enterprise content management, archiving, workflow automation, digital signatures, print management and integration with business applications.

Qualifications

  • Bachelor's degree in computer science or a related field.
  • 5+ years of experience in related IT positions including consulting.
  • Experience implementing and supporting enterprise software solutions in customer environments.
  • Strong understanding of Windows Server environments and authentication services.
  • Experience with printing management and document management solutions.

Responsibilities

  • Presales support: validate solutions against requirements and licensing.
  • Print management solutions deployment and integration with devices and applications.
  • Information management and IDP solution configuration and workflow automation.
  • Project delivery: gather requirements, document customizations, and ensure timely delivery.
  • Service and post-sales support, including troubleshooting and SLA adherence.

Skills

Windows Server
Active Directory
SQL Server
PowerShell scripting
REST APIs
Network troubleshooting
Cloud platforms
Print Management
Document Management
IDP / OCR
Project delivery
Customer engagement

Education

Bachelor's degree in Computer Science or related field

Tools

uniFLOW
uniFLOW Online
PaperCut MF
PaperCut Hive
SafeQ
Therefore / Therefore Capture
Kofax / Tungsten
ABBYY FlexiCapture
DocuWare
M-Files
OpenText
Laserfiche
Power Platform / Power Automate

Job description

Canon EMEA Dubai is seeking a System Engineer to service customers onsite and remotely, handling implementation, customization, integration and support of Information Management and Digital Transformation applications.

The role emphasizes document capture, intelligent document processing (OCR/AI), enterprise content management, archiving, workflow automation, digital signatures, print management and integration with business applications.

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