Swimming Coordinator @ Hamilton Aquatics Dubai

ESM; Dubai; Presencial; AED 180 000 - 260 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Annual flight allowance

Private medical insurance

Continuing professional development

End-of-service benefit

Lifestyle discounts

Resumo da oferta

Hamilton Aquatics in Dubai is seeking a motivated Swimming Coordinator to lead our Learn to Swim programme. You will manage a team of swim teachers, plan lessons, and ensure high‑quality delivery in a busy aquatic environment.

You will oversee site operations, customer service, recruitment, and safeguarding, while driving KPIs and maintaining compliance with health and safety policies. A Swim England Level 2 qualification and 2 years’ teaching experience are required.

Qualificações

• Swim England Level 2 Swimming Teacher qualification or equivalent.
• Minimum 2 years’ experience teaching swimmers across a range of abilities.
• Experience in administration, recruitment and KPIs.
• Excellent communication across face-to-face, phone and email.

Responsabilidades

• Lead a team of swim teachers to deliver high‑quality lessons.
• Oversee lesson planning and progression in line with Hamilton Aquatics’ teaching philosophy.
• Manage the Learn to Swim site operations and ensure customer satisfaction.
• Recruitment, onboarding, training and performance evaluations.
• Maintain schedules, attendance and customer communications; ensure safety and compliance.

Conhecimentos

Team leadership

Communication skills

Curriculum-based teaching

Administration & recruitment

Formação académica

Swim England Level 2 Swimming Teacher qualification

Descrição da oferta de emprego

Hamilton Aquatics is looking for a highly motivated and experienced Swimming Coordinator to manage and deliver our Learn to Swim programme in Dubai, UAE. If you are an ambitious swimming teacher ready to take the next step in your career, this is an exciting opportunity to lead operations within a dynamic aquatic environment.

As a Swimming Coordinator at Hamilton Aquatics, you'll have the opportunity to lead and inspire a team of swim teachers to deliver top‑quality lessons to students of all ages and abilities. You’ll be responsible for managing the site effectively, ensuring excellent customer service, and maintaining a strong focus on customer retention and satisfaction.

Key Responsibilities

Programme Leadership and Delivery

• Lead a team of swim teachers to ensure high‑quality lesson delivery.
• Oversee lesson planning and implementation in line with Hamilton Aquatics’ teaching philosophy.
• Monitor lesson effectiveness to ensure students progress successfully through the programme.

Site Management and Customer Service

• Manage the day‑to‑day operations of the Learn to Swim site.
• Ensure strong customer satisfaction and retention by delivering outstanding service.
• Handle customer inquiries and concerns professionally, escalating when appropriate.

Team Leadership and Development

• Mentor and support swim teachers to promote ongoing professional growth.
• Assist with recruitment, onboarding, training, and performance evaluations.

Administration and Compliance

• Manage lesson scheduling, attendance tracking, and customer communications.
• Oversee site safety procedures, including adherence to child protection policies and health and safety regulations.
• Maintain accurate administrative records and ensure compliance with Hamilton Aquatics policies.

Requirements

• Swim England Level 2 Swimming Teacher qualification (or equivalent).
• Minimum of 2 years’ experience teaching swimmers across a range of abilities.
• Proven experience in administration, recruitment, and working with KPIs.
• Excellent communication skills (face‑to‑face, phone, and email).
• Experience working within a curriculum‑based environment.
• Valid driving licence (subject to UAE conversion requirements).

Desirable but not essential:

• Up‑to‑date lifeguard qualification
• Experience teaching adult & child programmes
• Experience within a club setting

What we offer

• Annual flight allowance
• Private medical insurance
• Continuing professional development opportunities
• End‑of‑service benefit
• Access to lifestyle discounts