Support Manager: Lead & Elevate Customer Experience

Abroad Work; Ajman; On-site; AED 111,600 - 167,400; Full time

Job summary

An exciting opportunity for Indian/Malayalee candidates as a Support Manager has opened at a reputable company in Ajman, UAE. This role involves managing the support department, enhancing customer satisfaction, and leading a team. The ideal candidate will possess strong leadership skills, a Bachelor's degree in Business Administration, and excellent communication abilities in English. The company offers competitive salary packages along with growth opportunities.

Qualifications

• Proven experience in a managerial role, preferably in a support or customer service environment.
• Excellent communication skills in English, both written and verbal.
• Familiarity with biometric passport systems is an asset.

Responsibilities

• Oversee the performance of the support team, providing guidance and support as needed.
• Develop and implement processes to improve efficiency and customer satisfaction.
• Act as a point of contact for escalated customer issues.

Skills

Leadership

Communication

Education

Bachelor's degree in Business Administration or related field

Job description

An exciting opportunity for Indian/Malayalee candidates as a Support Manager has opened at a reputable company in Ajman, UAE. This role involves managing the support department, enhancing customer satisfaction, and leading a team. The ideal candidate will possess strong leadership skills, a Bachelor's degree in Business Administration, and excellent communication abilities in English. The company offers competitive salary packages along with growth opportunities.