Support Manager - Ajman, UAE

PPOAR; Ajman; On-site; AED 60,000 - 180,000; Full time

Benefits offered by this job

Free visa

Airfare provided

Accommodation provided

Job summary

PPOAR in Ajman, UAE, is seeking an experienced Support Manager to oversee customer technical support and ensure timely resolution of issues. The role requires at least two years in a similar position, with strong communication and problem-solving abilities.

The ideal candidate will handle multiple tasks, demonstrate empathy with customers, and may benefit from knowledge of Indian culture. The package includes a free visa, airfare, accommodation, and other benefits for the right candidate.

Qualifications

• Minimum of two years' experience in a similar role.
• Familiarity with customer service and support principles.
• Strong interpersonal and communication skills; excellent problem-solving abilities.

Responsibilities

• Provide technical assistance to customers and resolve technical issues.
• Collaborate with other departments to ensure timely handling of customer requests.
• Manage multiple tasks concurrently while maintaining patience and empathy in challenging situations.

Skills

Customer service

Technical support

Communication

Problem solving

Multitasking

Job description

Support Manager - Ajman, UAE

We are seeking an experienced Support Manager to join our team in Ajman, UAE. The ideal candidate should have a minimum of two years' experience in a similar role and be familiar with customer service and customer support principles.

The successful candidate will be responsible for providing technical assistance to our customers and resolving any technical issues they may encounter. Additionally, the Support Manager will work closely with other departments to ensure that all customer requests are handled efficiently and promptly.

The ideal candidate must be able to handle multiple tasks at the same time and possess excellent interpersonal and communication skills as well as problem-solving abilities. A high level of patience and empathy is required when dealing with difficult customers. Knowledge of Indian culture is an advantage.

We offer a competitive salary package, free visa, ticket, accommodation, and other benefits for the right candidate. This position is open to both freshers and experienced professionals who have the necessary qualifications for this role.

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