Supervisor – Hard Services

Khansaheb Group; Dubai; On-site; AED 167,400 - 223,200; Full time

Job summary

Khansaheb Group in Dubai is hiring a Facility Management Supervisor responsible for coordinating periodic maintenance work and ensuring compliance with safety standards across MEP systems. The ideal candidate has at least 8 years of experience in the FM field, including 4 years in a supervisory role. Strong communication skills in English and knowledge of both hard and soft FM services are essential. Competitive salary and professional development opportunities are provided.

Qualifications

• 8 years' experience in the facility management field.
• At least 4 years' experience in a supervisory role.
• Fluency in additional languages is a plus.

Responsibilities

• Coordinate and assist tradesman/workers with periodic maintenance work.
• Manage resources for MEP maintenance and reactive tasks.
• Ensure safety compliance in MEP maintenance activities.
• Maintain customer satisfaction with effective communication.

Skills

Mechanical /Electrical Engineering Diploma/ITI

Good Knowledge of FM services (Hard and Soft)

Fluency in English

IOSH Supervising Safely or Equivalent

Education

Diploma in Mechanical/Electrical Engineering

Job description

Role Purpose:

The job holder will be primarily responsible for coordinating & assisting Tradesman/workers for carrying out periodic site/maintenance work progress in all day-to-day activities, ensuring all technical works in accordance with specification and the project management manual. First line manager of staff from all disciplines employed on contracts.

Key Task and Responsibilities:

Daily Operations Management:

• Ensure a consistent approach to PPM and reactive maintenance of MEP assets, as well as testing and commissioning of mechanical, electrical, and plumbing systems.
• Update task statuses in the CAFM system and generate work completion reports for reactive and additional works related to MEP services.
• Evaluate subordinates and provide recommendations/comments to the Senior MEP Engineer or MEP Manager.
• Perform audits on MEP tools and equipment when required.

Resource Management:

• Manage and allocate resources, including personnel, equipment, and supplies, to ensure optimal use for PPM, reactive maintenance, and testing activities across MEP systems.
• Manage inventory in the CAFM system, ensuring that MEP consumables and materials are available as needed for maintenance.
• Ensure accurate record-keeping of inventory levels and usage within the CAFM system.

Safety & Compliance:

• Plan work assignments, ensuring that a safe system of work is in place for all tasks related to MEP maintenance.
• Lead by example, setting standards for safe working practices and adherence to safety regulations across mechanical, electrical, and plumbing disciplines.
• Set personnel to work, ensuring proper supervision and monitoring to guarantee adherence to safety standards and instructions for all MEP activities.
• Provide feedback and guidance to the team to ensure continuous improvement in safe working practices.
• Participate in emergency evacuation procedures and ensure safety protocols are followed at all times

MEP Maintenance:

• Conduct regular QHSE inspections (L10) of MEP systems in line with the QHSE plan.
• Ensure timely reporting and resolution of all MEP audits and maintenance issues, adhering to the PPM schedule and addressing reactive maintenance tasks as they arise.
• Ensure that work is executed following safety regulations and the highest quality standards in all MEP disciplines.

Customer Satisfaction:

• Liaise directly with clients or their representatives to ensure that MEP PPM, reactive maintenance, and additional works meet required specifications and expectations.
• Maintain a high level of customer satisfaction through effective communication and prompt resolution of MEP maintenance issues.

Quality Control:

• Report, process, and address any identified deficiencies or concerns related to PPM, reactive maintenance, testing, and commissioning of MEP systems during any phase of the project, in accordance with company quality procedures.
• Ensure that all MEP maintenance works are completed to the required standards and within the agreed timeframes

Experience, Knowledge and Skills:

• Mechanical /Electrical Engineering Diploma/ITI with 8 years’ Experience in the FM field.
• IOSH Supervising Safely or Equivalent
• At least 4 year’s experience in a Supervisory role.
• Good Knowledge of all elements of FM services both Hard and Soft.
• Fluency in English and additional Languages is a plus.