Strategic Key Account Manager, GCC

Tate & Lyle; Abu Dhabi; On-site; AED 300,000 - 420,000; Full time

Job summary

Tate & Lyle in the UAE GCC region is seeking a seasoned Key Account Manager to drive growth across strategic regional customers in the Middle East. You will lead senior-level engagements, develop joint plans, and deliver revenue and profitability targets while aligning with category priorities.

You will partner with Sales Operations, Category Development and Technical Service to create customer-centric solutions, identify whitespace, negotiate contracts, and elevate client value through

Qualifications

• Bachelor’s degree or equivalent; advanced degree is an advantage.
• 5–10 years of experience in Sales & Account Management within food ingredients, FMCG, or B2B food solutions, ideally across the Middle East or Africa.
• Demonstrated ability to influence senior‑level customer stakeholders, including procurement, R&D, and commercial leaders.
• Strong commercial and financial acumen, including the ability to analyse P&L, profitability levers, and commercial trade-offs.
• Proven track record in negotiation, contract management, and deal closure at a senior level.
• Strong cross-functional collaboration skills, with experience leading multi‑country or regional teams.
• Ability to work in a fast‑paced, matrix environment, balancing multiple priorities and stakeholders.
• Exceptional communication and presentation skills in English (Arabic is an advantage).
• Willingness to travel regionally to engage with customers and internal teams.

Responsibilities

• Act as the primary point of contact for senior stakeholders at key regional accounts, nurturing partnerships that unlock sustainable, long-term growth.
• Lead the development of tailored customer strategies aligned with Tate & Lyle’s category and business priorities.
• Deliver agreed revenue and profit targets by owning and executing a strategic sales plan across assigned accounts.
• Drive execution of initiatives in partnership with Sales Operations, Category Development, and Technical Service teams to deliver solutions that maximize customer value.
• Identify whitespace opportunities and champion innovation-driven solutions that elevate customer competitiveness.
• Proactively negotiate and close commercial agreements, managing complex contracts and ensuring alignment with business objectives.
• Generate insights through advanced use of market/category analytics to anticipate customer needs, identify trends, and shape customer‑specific value propositions.
• Ensure best-in‑class customer service and seamless delivery, working in close collaboration with internal functions across Marketing, Customer Service, and Supply Chain.
• Represent Tate & Lyle as a trusted advisor to customers, strengthening reputation and driving preference in the region.

Skills

Portfolio & Category Expertise

Business Development

Opportunity Prioritisation

Account Planning

Execution

Customer Relationship Management

Commercial & Financial Analysis

Deal Creation

Negotiation

Coaching & Mentorship

Cross-functional Collaboration

Travel Readiness

Education

Bachelor’s degree or equivalent

Advanced degree advantageous

Job description

Tate & Lyle in the UAE GCC region is seeking a seasoned Key Account Manager to drive growth across strategic regional customers in the Middle East. You will lead senior-level engagements, develop joint plans, and deliver revenue and profitability targets while aligning with category priorities.

You will partner with Sales Operations, Category Development and Technical Service to create customer-centric solutions, identify whitespace, negotiate contracts, and elevate client value through