Strategic Institutional Excellence Leader

Dubai Careers - A Smart Dubai Initiative; Dubai; On-site; AED 100,000 - 167,000; Full time

Job summary

The Government of Dubai Legal Affairs Department seeks professionals to strengthen Strategic Planning and Institutional Excellence, focusing on institutional excellence, quality, compliance, and continuous improvement systems.

Responsibilities include enhancing program frameworks, preparing assessment evidence, updating policies and templates, and supporting audits and data-driven improvements using AI tools. Strong Arabic and English are required; 3–5 years of related experience is preferred.

Qualifications

• 3–5 years of practical experience in institutional excellence, quality management, process development, or organizational improvement.
• Experience in developing and updating institutional policies, procedures, and processes.
• Knowledge of ISO 9001, ISO 31000, ISO 22301 and related standards.

Responsibilities

• Contribute to the operation and continuous enhancement of the Dubai Government Excellence Program framework and support the fulfillment of institutional assessment file requirements.
• Prepare, compile, and review evidence, documentation, and supporting materials related to institutional assessment files.
• Develop and update organizational processes, work procedures, policies, manuals, and templates in coordination with units.
• Follow up on implementation of improvement plans and recommendations from assessments and audits.
• Monitor compliance requirements, prepare follow-up reports, identify non-compliance, and track corrective actions.
• Contribute to quality management systems and international standards implementations within the Department, and support audits.
• Prepare reports and executive presentations on institutional excellence, quality, compliance, and improvement systems.

Skills

Analytical thinking

Attention to detail

Communication

Team collaboration

Time management

Arabic & English fluency

Education

Bachelor’s degree in Business Administration, Quality Management, Public Administration, Industrial Engineering, Institutional Excellence, or a related field

Tools

AI applications

Job description

The Government of Dubai Legal Affairs Department seeks professionals to strengthen Strategic Planning and Institutional Excellence, focusing on institutional excellence, quality, compliance, and continuous improvement systems.

Responsibilities include enhancing program frameworks, preparing assessment evidence, updating policies and templates, and supporting audits and data-driven improvements using AI tools. Strong Arabic and English are required; 3–5 years of related experience is preferred.